Manager - Customer Service

Role & ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats professionally and efficiently.Resolve customer queries, complaints, and issues within defined timelines.Maintain accurate records of customer interactions and follow up for timely resolution.Coordinate with internal departments to ensure seamless customer service...

Role & responsibilitiesLead, coach, and develop a high-performing customer support team, fostering a service-focused and collaborative culture.Design and document policies, SOPs, and customer inquiry scripts to ensure world-class support that aligns with brand values.Handle and resolve escalated or complex customer inquiries, complaints, returns, refunds,...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...

Role: Customer Service Manager - CS Motor - FNOL Process CentreJob Location: Hyderabad - BegumpetShift: Rotational Shift and Rotational Week OffJob Role:Handle Inbound & Outbound Customer service calls related to Motor Claims.To interact with internal & external customers.Suggest Network garage based on loss severity & geography.Coordination with Network...

JOB TITLECustomer service - Tele calling - OperationsJOB ROLEKey functions will be:Managing Customer queries.Handling discrepancies and customer complaints/Queries received through Calls.Handling complete voices process for customer service activity.Responsible for business understanding and process management. Managing quality and process authentication.KEY...

Join PrivePlex as our Customer Experience & Events Manager,where you'll oversee premium private celebrations from start to finish, ensuring flawless event execution, exceptional guest service, and seamless food & décor coordination.ResponsibilitiesEvent Planning & CoordinationManage the complete event lifecycle — from booking confirmation to post-event...

Company DescriptionWe're Tech Mahindra Business Process Services. We provide Next-Gen CX and back office transformation services using Design, Technology, Analytics and our talented People. We focus on Business Process as a Service (BPaaS) and BPO services across various industries including Telecom, Financial Services, Retail, Energy, Hospitality, Hi-Tech,...

Hiring customer service professionals for the leading MNCLocation: HyderabadExperience: 1 to 4 YearsShould have excellent communication skills and experience into customer Service voice processInterested folks can ping on Required Candidate profileShould have excellent communication skills in Hindi and English Perks and benefitsOne side cab and other side...

Company: Natural Power Asia Pvt. Ltd.Location: Banjara Hills, HyderabadPosition: Customer Care ExecutiveExperience: YearsJob Summary:The Customer Care Executive will be the primary point of contact for clients, playing a crucial role in ensuring customer satisfaction and building long-term relationships. This position requires a professional who is adept at...

Company DescriptionAvalanche High-Tech Enterprise is a comprehensive online platform that integrates recruitment services, IT solutions, and product development to meet all business needs. The platform seamlessly connects employers with top talent using advanced tools and algorithms. Our IT services include system integration, cloud solutions, cybersecurity,...