Customer Service Executive

3 days ago

Hyderabad, Telangana, India Tech Mahindra Business Process Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

We're Tech Mahindra Business Process Services. We provide Next-Gen CX and back office transformation services using Design, Technology, Analytics and our talented People. We focus on Business Process as a Service (BPaaS) and BPO services across various industries including Telecom, Financial Services, Retail, Energy, Hospitality, Hi-Tech, Agriculture and Food and Beverage. Our approach goes beyond cost reduction to process optimization and ownership through automation and productivity improvements. We deliver value for customers through flawless execution of a seamless suite of services that operate across the entire life cycle of the end users and cover both the revenue and cost sides of the customers' business operations.

Role Description

This is a full-time, on-site role for a Customer Service Executive located in Hyderabad. The Customer Service Executive will be responsible for providing exceptional customer support, managing customer service tasks, and ensuring customer satisfaction. Daily tasks include addressing customer inquiries, resolving issues, handling customer complaints, and managing customer feedback. The role requires effective communication and problem-solving skills to maintain high levels of customer
**.

  • Previous experience in customer service is preferred
  • Bachelor's degree in any relevant field is an advantage.
  • 5 days Working with 2 rotational weekly off's.
  • Candidate should have good Hindi and English Communication skills.**

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