Customer service

1 week ago


Hyderabad, Telangana, India HDB Financial Services Full time ₹ 2,00,000 - ₹ 4,00,000 per year

JOB TITLE

Customer service - Tele calling - Operations

JOB ROLE

Key functions will be:

  • Managing Customer queries.
  • Handling discrepancies and customer complaints/Queries received through Calls.
  • Handling complete voices process for customer service activity.
  • Responsible for business understanding and process management. Managing quality and process authentication.

KEY RESPONSIBILITIES

  • Strong analytical and problem solving skills.
  • Ability to work in a turbulent and unpredictable environment.
  • Accelerated learning skills and intimate knowledge of the Products/service offered

SKILLS/COMPETENCIES REQUIRED

  • Graduate or Post Graduate in any other field
  • Good communication - Hindi Speaking (mandatory)and pleasing personality.
  • High level of Self Drive/Enthusiasm.

Muthu Kumar HR Contact

SR Nagar, Hyderabad


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