Customer Service Manager

Role & ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats professionally and efficiently.Resolve customer queries, complaints, and issues within defined timelines.Maintain accurate records of customer interactions and follow up for timely resolution.Coordinate with internal departments to ensure seamless customer service...

Role & responsibilitiesLead, coach, and develop a high-performing customer support team, fostering a service-focused and collaborative culture.Design and document policies, SOPs, and customer inquiry scripts to ensure world-class support that aligns with brand values.Handle and resolve escalated or complex customer inquiries, complaints, returns, refunds,...

EZONE was founded with the aim of providing cutting edge solutions broadly classified into Fire Detection & Suppression Systems, Public Address & Voice Evacuation systems, Surveillance Systems, Access Control Devices, Intrusion Alarms, 24hr Central Monitoring Station, and Building Automation Systems. Special products that we also cater in specific solutions...

Job descriptionJob Title: Assistant Manager Customer Service (Inbound Voice Process, B2C)Work Location: Hyderabad (onsite role).Department: Customer Support / Contact CenterReports to: Manager / Operations HeadJob Summary:We are seeking an experienced Assistant Manager Customer Service to oversee a team of 20+ inbound customer service executives in a B2C...

Key Responsibilities:Customer Service & AdministrationMarketing & PromotionEvent & Program SupportEssential Skills & AttributesStrong communication and interpersonal skills.Excellent organisational and time management skills with attention to detail.Proficiency in Gmail and software tools and familiarity with design tools (e.g., Canva) and email marketing...

Customer Services Support Associate If a customer experiences a problem using a Dell Technologies product or service, the Customer Services team has the knowledge at their fingertips to answer their questions – by phone, email, chat or online. Building great relationships with customers, we make a real difference. We also establish the systems that provide...

Company OverviewQUKADS PRIVATE LIMITED is a leading online global business community headquartered in Visakhapatnam. We empower businesses to market their products and services both locally and globally, ensuring comprehensive growth through digital, direct, and telemarketing. As part of the dynamic IT services and IT consulting industry, we focus on...

Hiring customer service professionals for the leading MNCLocation: HyderabadExperience: 1 to 4 YearsShould have excellent communication skills and experience into customer Service voice processInterested folks can ping on Required Candidate profileShould have excellent communication skills in Hindi and English Perks and benefitsOne side cab and other side...

Company DescriptionAvalanche High-Tech Enterprise is a comprehensive online platform that integrates recruitment services, IT solutions, and product development to meet all business needs. The platform seamlessly connects employers with top talent using advanced tools and algorithms. Our IT services include system integration, cloud solutions, cybersecurity,...

Customer Service Voice ProcessAny grad with 1 year customer service exp. can applyExcellent communication in English + Hindi Required5 days working24/7 shiftsCabs & Cab allowancesSalary-upto 5.5 LPA Contact: Vanshita Required Candidate profileCandidates must have excellent communication skills in English and HindiCandidates must be comfortable working in...