Channel Sales Executive

4 days ago

Shalimar Bagh Delhi Delhi, India Ecoste wood polymer composite Full time ₹ 3,54,609 - ₹ 7,09,218 per year

Position: Channel Sales Executive Department: SalesLocation: Shalimarbagh DelhiJob OverviewWe are seeking a dynamic and detail-oriented Channel Sales Executive to manage new dealer appointments and maintain strong relationships with existing dealers. This role is critical to our business growth and client satisfaction.Key ResponsibilitiesNew Dealer Appointment & Onboarding

  • Lead Generation: Identify and target new locations; generate meetings for potential dealer partnerships
  • Follow-up Management: Conduct systematic follow-ups post-meetings and maintain detailed records in ZOHO CRM
  • CRM Management: Create client accounts, update conversation notes, and track all interactions in ZOHO
  • Sample Coordination: Process and dispatch product samples based on client requirements
  • Documentation: Share certificates, authorization letters, and other required documents after dealer appointments
  • Reporting: Provide regular updates on progress, challenges, and opportunities to the reporting manager

Existing Dealer Relationship & Growth

  • Client Support: Serve as the primary liaison between clients and internal departments to ensure seamless communication
  • Account Management: Create monthly opportunities in ZOHO CRM; maintain updated client data, agreements, and communication records
  • Order Coordination: Monitor orders and work with operations/logistics teams to ensure on-time delivery; resolve delivery and billing issues promptly
  • Performance Reporting: Prepare weekly and monthly account performance reports; analyze revenue vs. targets and present insights during CPC meetings
  • Business Development Support: Assist in creating proposals, presentations, and marketing materials; support client engagement initiatives, including carpenter meets and quarterly gifting programs
  • Client Retention: Follow up on pending orders; collect regular feedback and market insights; update CRM daily; handle client complaints efficiently and ensure timely resolution
  • Plant Coordination: Liaise with the plant team regarding delayed or punched orders; keep clients informed of status updates
  • Client Communication: Share monthly sales reports; manage end-user visits at the Head Office
  • Daily Reporting: Update Daily Progress Monitoring (DPM) and present as required; maintain consistent communication with Manager on partner progress, challenges, and targets

Required Qualifications

  • Bachelor's degree in Business Administration, Marketing, Sales, or related field
  • 1-3 years of experience in client relationship management, sales support, or business development
  • Proficiency in CRM software (ZOHO experience preferred)
  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Proficiency in MS Office (Excel, PowerPoint, Word)
  • Ability to handle multiple priorities and work in a fast-paced environment

What We Offer

  • Competitive salary package
  • Performance-based incentives
  • Professional development and training opportunities
  • Collaborative and supportive work environment
  • Career growth opportunities

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹35,460.82 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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