Channel Sales Executive

10 hours ago

Shalimar Bagh Delhi Delhi, India ECOSTE Wood Polymer Composite Full time

**Position**: Channel Sales Executive **Department**: Sales**Location: Shalimarbagh Delhi**Job OverviewWe are seeking a dynamic and detail-oriented Channel Sales Executive to manage new dealer appointments and maintain strong relationships with existing dealers. This role is critical to our business growth and client satisfaction.Key ResponsibilitiesNew Dealer Appointment & Onboarding
- **Lead Generation**: Identify and target new locations; generate meetings for potential dealer partnerships
- **Follow-up Management**: Conduct systematic follow-ups post-meetings and maintain detailed records in ZOHO CRM
- **CRM Management**: Create client accounts, update conversation notes, and track all interactions in ZOHO
- **Sample Coordination**: Process and dispatch product samples based on client requirements
- **Documentation**: Share certificates, authorization letters, and other required documents after dealer appointments
- **Reporting**: Provide regular updates on progress, challenges, and opportunities to the reporting manager

Existing Dealer Relationship & Growth
- **Client Support**: Serve as the primary liaison between clients and internal departments to ensure seamless communication
- **Account Management**: Create monthly opportunities in ZOHO CRM; maintain updated client data, agreements, and communication records
- **Order Coordination**: Monitor orders and work with operations/logistics teams to ensure on-time delivery; resolve delivery and billing issues promptly
- **Performance Reporting**: Prepare weekly and monthly account performance reports; analyze revenue vs. targets and present insights during CPC meetings
- **Business Development Support**: Assist in creating proposals, presentations, and marketing materials; support client engagement initiatives, including carpenter meets and quarterly gifting programs
- **Client Retention**: Follow up on pending orders; collect regular feedback and market insights; update CRM daily; handle client complaints efficiently and ensure timely resolution
- **Plant Coordination**: Liaise with the plant team regarding delayed or punched orders; keep clients informed of status updates
- **Client Communication**: Share monthly sales reports; manage end-user visits at the Head Office
- **Daily Reporting**: Update Daily Progress Monitoring (DPM) and present as required; maintain consistent communication with Manager on partner progress, challenges, and targets

Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Sales, or related field
- 1-3 years of experience in client relationship management, sales support, or business development
- Proficiency in CRM software (ZOHO experience preferred)
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Proficiency in MS Office (Excel, PowerPoint, Word)
- Ability to handle multiple priorities and work in a fast-paced environment

What We Offer
- Competitive salary package
- Performance-based incentives
- Professional development and training opportunities
- Collaborative and supportive work environment
- Career growth opportunities

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,557.05 - ₹35,460.82 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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