Corporate Product Manager

Manager - Corporate Product

About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

To Manage & develop the Corporate Card Product and Equip Sales team with necessary tools to improve topline, penetration and profitability of the corporate card portfolio.

Role Accountability

1. Support Product lead in development of new products & features and enhance value proposition of existing products
2. Work as a project manager along with with cross-functional teams for technical & operational readiness for launch of new products & functionalities
3. Innovate and revitalize/rationalize existing products to improve contribution to revenue, net income, driving an increase spend, decrease in attrition and improving key performance dynamics.
4. Work with cross functional teams (including but not limited to tech, communications, product development, Sales, Account Development) for New Product Development and current Product revitalization.
5. Manager the operational aspect of relationships with key external partnerships and influencers like Master Aggregators, Airline Partners, Offer Partners etc.
6. Work with marketing team to design and execute marketing plans & communications strategy delivering to broader product Management goals including but not limited to DM, eDM, events.
7. Liaise with cross functional team like customer services, Operations, Finance, Legal, Compliance etc. for continuous process improvement & better customer experience
8. Liaison with internal & external stakeholders for timely renewal & updation of collaterals, Product features and offers for enhance customer experience.
9. Support internal /external audits as in when scheduled and also conduct Self audit

on quarterly basis for key activities managed like partner payouts and other fee charging processes.

1. Share and leverage Best Practice Approaches and Knowledge Sales team for creating better customer experience

Measures of Success

1. Overall Target achievement
2. Supported of new product launched
3. minimize of new capabilities introduced/product enhancements done
4. timely updation of collaterals within prescribed timeline

Technical Skills / Experience / Certifications

At least 5-7 years of experience in financial services, credit cards or product management

Competencies critical to the role

1. Team Player
2. Problem solving
3. Analytical skills
4. Creative thinking

Qualification

Graduate/Post graduate

Preferred Industry

Experience in financial services, Credit card industry is preferrable