Support Engineer

2 days ago


Noida, Uttar Pradesh, India R Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About us

At
R Systems
we are shaping the future of technology by designing cutting-edge software
#products
, platforms, and
#digital
experiences that drive business growth for our clients.

Our product mindset and advanced engineering capabilities in
#Cloud
, Data,
#AI,
and Customer Experience empower us to deliver innovative solutions to key players across the high-tech industry. This includes ISVs, SaaS, and Internet companies, as well as leading organizations in
#telecom
,
#media
,
#healthcare
,
#finance
, and
#manufacturing
. We are
Great Place To Work Certified
in 10 countries where we have a full-time workforce: India, the USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia, and Thailand.

Work Mode - 5 Days WFO ( Noida Sec 62 )

Notice Period - Immediate to 30 Days

Mandatory Skills:- Firmware, Technical Support Engineer 2, Production Support, L2, AWS, smart product, IOT

Job Description:-

Bachelor's degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline


• 5Yrs + of experience in troubleshooting and development including 1+ years of experience in the Smart Products & IoT area


• Hands on using device flashing tools and handling of hardware safely


• Basic concepts of embedded operating systems (RTOS/Linux), Microcontrollers and memory management


• Understanding of embedded interfaces such as UART, SPI, USB


• Experience testing WLAN, Bluetooth, Cellular connectivity products


• Experience with IoT / IP protocols such as MQTT, COAP, TCP, UDP, DHCP, DNS, HTTPS, MDNS


• Experience in all stages of Software testing including Requirement gathering, Requirement Traceability matrix and Preparation of Test plan, Test case, Test Bed setup, Test Scripts & Defect tracking by using tool like Bugzilla, JIRA


• Experience in Validation& Verification of Software by conducting Smoke testing, Sanity testing, Black box testing, and System testing, Regression testing, Integration testing, Functional/Non-functional testing


• Experience in complete Software testing life cycle by performing end-to end call flow for test deliverable through SDLC and methodologies like Iterative, Waterfall and Agile (SCRUM)



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