Business Operations Associate

4 days ago

Noida, Uttar Pradesh, India Mariox Software Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We are looking for 3 dynamic and customer focused Business Operations Associates to join our team. This role is a blend of sales conversion, client onboarding, and customer support. You will be the face of the company, ensuring smooth communication, successful client activation, and long-term satisfaction.

Key Responsibilities

  1. Sales & Conversion

  2. Engage with inbound leads, explain product offerings, and drive conversion.

  3. Conduct product demos and highlight value proposition.

  4. Follow up with prospects and close deals to achieve monthly targets.

  5. Client Onboarding

  6. Collect KYC documents, business details, and branding requirements.

  7. Coordinate with tech/design teams for app setup and customization.

  8. Guide clients through the onboarding process until their app goes live.

  9. Customer Support & Relationship Management

  10. Act as the first point of contact for client queries/issues.

  11. Provide training on CRM usage and platform features.
  12. Maintain healthy client relationships and ensure renewals.

What Were Looking For

  • Graduate in Business, Marketing, IT, or related fields.
  • 0–3 years of experience in Sales / Customer Support / Onboarding (Freshers with strong communication skills can apply).
  • Excellent communication and presentation skills (Hindi & English required).
  • Strong customer handling and problem-solving attitude.
  • Tech-savvy with ability to quickly learn software tools.
  • Self-motivated, target-driven, and comfortable in a fast-paced startup environment.

What We Offer

  • Competitive salary + incentives on conversions.
  • Opportunity to grow across Sales, Operations, and Customer Success.
  • Exposure to the booming SaaS and Retail-Tech industry.
  • A collaborative, startup-driven work environment where your impact is visible.Role & responsibilities

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