Tech Support Associate

11 hours ago

Indore, Madhya Pradesh, India Multrix Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Join Our Team as Tech Support Executive at Multrix. Are you a tech enthusiast ready to embark on a thrilling journey filled with exciting challenges and endless opportunities for growth? At Multrix, we're searching for individuals who are passionate about technology and eager to provide top-notch support to our valued customers.What Are We Looking For? We're on the lookout for tech-savvy superstars who can bring their passion for technology to our team. Here's what we're seeking in our ideal candidate:
Tech Guru: You live and breathe technology. Keeping up with the latest gadgets, software, and trends is second nature to you.Problem-Solving Pro: You thrive on tackling technical issues, finding solutions, and making complex problems seem like a walk in the digital park.Customer Champion: Delivering outstanding customer service is your mission. You're patient, empathetic, and dedicated to resolving customer inquiries.Team Player: Collaboration is your forte. You work seamlessly with colleagues to provide the best tech support experience possible.Continuous Learner: In the ever-evolving world of technology, you're committed to learning and adapting to new tools and technologies.
What You Will Be Doing? As a Tech Support Associate at Multrix, you'll be at the forefront of our mission to deliver exceptional technical assistance. Here's a glimpse into your daily adventures:
  • Tech Troubleshooting: Assist customers with technical issues through phone, email, or chat, helping them find solutions and get back on track.
  • Tech Guidance: Provide clear and concise instructions to customers, ensuring they understand how to use our products or services effectively.
  • Tech Knowledge: Stay up-to-date with the latest tech trends and product knowledge to offer informed assistance.
  • Tech Collaboration: Work closely with your team and other departments to address complex technical challenges and improve our support services.
  • Tech Excellence: Strive for excellence in every tech support interaction, leaving customers delighted with your assistance.
Requirements
  • Tech-Savvy Superpowers: Your technical prowess is your secret weapon.
  • Education: A bachelor's degree is preferred but not mandatory. We value your skills and passion for technology.
Ready to embark on an exciting tech support journey with Multrix? To apply, click the "Join the Tech Revolution" button or share your CV with us at Join us in providing top-tier tech support and helping our customers thrive in the digital world. Your future in tech awaits 
About the Company
Multrix is next gen, BPO, that believe in people first policy, We are a unique combination of Automation plus human wherein collaboration do wonders for the business.

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