Customer Support Executive
1 day ago
Job Title: Customer Calling Associate
Location: Indore, M.P.
Employment Type: Full-Time
About the Role
We are looking for enthusiastic and confident individuals to join our team as Customer Calling Associates. The role involves handling customer calls (inbound/outbound), providing information, resolving queries, and ensuring a positive customer experience.
Key Responsibilities
- Make outbound calls to customers for follow-ups, promotions, and service-related updates.
- Handle inbound calls and resolve customer queries effectively.
- Maintain accurate records of interactions in the system.
- Achieve daily/weekly calling and conversion targets.
- Ensure excellent communication and customer satisfaction.
Requirements
- Minimum 6 months – 1 year of calling/telecalling/customer support experience (Freshers with good communication are welcome).
- Good verbal communication skills in English & Hindi.
- Basic computer knowledge (MS Office, email, data entry).
- Ability to work under targets and deadlines.
- Positive attitude, confidence, and willingness to learn.
Perks & Benefits
- Attractive salary package with incentives.
- Growth opportunities within the company.
- Friendly and supportive work environment.
Job Type: Full-time
Pay: ₹12, ₹20,000.00 per month
Work Location: In person
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