Customer Support Executive

6 days ago


Indore, Madhya Pradesh, India Make My House Full time ₹ 3,00,000 - ₹ 6,00,000 per year
Key Responsibilities

Handle inbound and outbound calls, emails, and chats to address customer inquiries and concerns.

Provide timely, accurate, and professional solutions to customer issues.

Maintain a positive, empathetic, and professional attitude toward customers at all times.

Understand and resolve customer complaints by clarifying issues, identifying solutions, and following up to ensure resolution.

Keep records of customer interactions, feedback, and transactions in the system.

Escalate complex queries to relevant departments and ensure timely follow-up.

Assist customers with product/service information, and account-related queries.

Collaborate with internal teams to improve customer experience and satisfaction.

Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Continuously update knowledge of company products, services, and policies.

Suggest improvements in processes and services based on customer feedback.

Required Skill Set

Bachelor's degree/Diploma in any field (preferred).

Proven experience as a Customer Support Executive, Call Center Agent, or similar role is an advantage.

Excellent communication skills (verbal and written) in English and regional languages.

Strong problem-solving and interpersonal skills.

Ability to remain calm and professional in stressful situations.

Proficiency in MS Office, CRM systems, and ticketing tools.

Ability to multitask, prioritize, and manage time effectively.

Customer-oriented mindset with strong attention to detail.

  • Department : Customer Support
  • Experience : 0-2 years
  • Education Qualification : Any Graduate / Diploma

Customer Support Executive



  • Indore, Madhya Pradesh, India It's Prompt Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt It's Prompt, we blend the precision of technology with the empathy of people — redefining how businesses communicate with their customers. We're a next-generation AI-assisted BPO specializing in customer support, chat management, and process outsourcing for eCommerce, beauty, and lifestyle brands worldwide. Our smart strategies are...


  • Indore, Madhya Pradesh, India DC Consultants Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:We have an opening for the position of Customer Support Executive for a disputed Company for the Indore (MP) location.Job description:Support schools and parents through email or phone.Outbound calls/mails for customer support. Visit schools for on-ground support Desired Profile of the candidate skills: Ability and willingness to...


  • Indore, Madhya Pradesh, India Aanant Enterprises Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Handle customer inquiries via phone, email, chat, or in person in a professional and timely manner.Provide accurate information about products, services, and company policies.Resolve customer complaints and issues by coordinating with relevant departments.Maintain records of customer interactions, feedback, and resolutions.Follow up with customers to ensure...


  • Indore, Madhya Pradesh, India Starwalk Services Full time ₹ 2,40,000 - ₹ 4,32,000 per year

    Job Title: Customer Support ExecutiveLocation: IndoreUndergraduate can applyOnly for customer support Experienced candidates.Salary: 23, INRWork Schedule: Rotational week-offs and shiftsResponsibilities:Handle customer inquiries via phone, email, or chat promptly and professionally.Provide accurate information on products, services, and policies.Assist in...


  • Indore, Madhya Pradesh, India Precise Infotech Solution Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Title: Customer Support ExecutiveLocation: IndoreJob Type: Full-timeExperience: Graduate FresherShift: Rotational shift (Night shift)Requirements:Excellent English communication skills (verbal & written)Good interpersonal and problem-solving skillsAbility to handle customer queries and provide effective solutionsBasic computer knowledgeQualification:...


  • Indore, Madhya Pradesh, India Elite Manpower & Training Academy Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Company OverviewElite Manpower & Training Academy (EMTA) is a specialist HR services company located in Indore. Founded and operated by experienced banking professionals, EMTA provides trained and groomed manpower for various organizations, focusing mainly on the BFSI sector. The company's mission is to supply well-trained professionals to meet market...


  • Indore, Madhya Pradesh, India Girnarcare Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Responsibilities:Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful...


  • Indore, Madhya Pradesh, India Navayuvabharat Infotech (NYB Infotech) Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    bulk requirement on customer service executivethe candidate must know the Tamilif any one interested please share your resumemy location - Indore Madya Pradesh.


  • Indore, Madhya Pradesh, India Aanant Enterprises Full time ₹ 2,00,00,000 - ₹ 4,00,00,000 per year

    Respond promptly to customer inquiries via email and chat regarding products, orders, and special requests.Maintain accurate records of customer interactions and issues.Provide detailed product/service information and troubleshoot customer concerns.Coordinate with internal teams to resolve cross-functional issues.Share timely order updates and handle...


  • Indore, Madhya Pradesh, India 10x Growth Accelerator Full time ₹ 1,32,000 - ₹ 1,80,000 per year

    Job Title: Customer Support ExecutiveLocation: Indore, Madhya PradeshOpenings: Multiple ( Airtel )Job Description:We are hiring Customer Support Executives to manage inbound and outbound customer interactions for leading telecom and insurance processes. The ideal candidate will have strong communication skills and a customer-first attitude.*Key Roles &...