Telesales Executive

7 days ago


Mohali, Punjab, India Airdesk solutions private limited Full time

Telesales Executive (Italian Language – B2) | Hybrid | Call & Chat Process

Company Overview:

We(The Airdesk Solutions ) are seeking a motivated and customer-focused Telesales Executive to join our dynamic team. This role involves handling inbound & outbound calls and chat support for airline services and B2B/B2C customers. If you are fluent in Italian and enjoy working in a sales and support environment, we'd love to meet you

Job Title: Telesales Executive

Location: Hybrid (Office + Remote)

Department: Sales & Customer Support

Language Requirement: Italian – B2 Level

Work Timings: 05:30 PM – 02:00 AM

Salary: Starting from ₹25,000 per month

Key Responsibilities:

  • Manage inbound and outbound calls for sales, reservations, and customer support.
  • Handle chat-based customer interactions professionally.
  • Support airline processes such as booking, rebooking, cancellations, and general queries.
  • Provide efficient assistance to B2B and B2C clients.
  • Understand customer needs and recommend appropriate services or solutions.
  • Maintain accurate call and chat records in CRM systems.
  • Meet sales targets and deliver excellent customer satisfaction.
  • Coordinate with internal departments to resolve escalated issues.

Requirements:

  • Italian language proficiency (B2 level) is mandatory.
  • Strong communication and interpersonal skills.
  • Experience in telesales, customer service, or airline support is an added advantage.
  • Basic computer knowledge.
  • Positive attitude and goal-oriented mindset.

Benefits:

  • Hybrid work model
  • International client exposure
  • Career growth and development
  • Supportive and collaborative work environment

Job Type: Full-time

Pay: From ₹25,000.00 per month

Work Location: In person


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