Current jobs related to Client Success - Noida, Uttar Pradesh - ISHIR

  • Client Success Lead

    1 week ago

    Noida, Uttar Pradesh, India beBeeClientSuccess Full time ₹ 12,00,000 - ₹ 17,50,000

    Job Title: Client Success LeadJob Summary:We are seeking a highly skilled Client Success Lead to join our team. The ideal candidate will have prior experience in client servicing and leadership roles, with excellent communication skills and the ability to anticipate customer needs.About the Role:The Client Success Lead will establish and maintain strong...

  • Client Success Executive

    4 days ago

    Noida, Uttar Pradesh, India Cerebry Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the RoleWe are looking for a proactive and client-focusedClient Success Executiveto join our team. In this role, you will act as thelawyer of our clients—understanding their needs, representing their interests, and ensuring they receive the best possible service—while staying loyal to the organization's vision and commitments.This is not a sales or...

  • Senior Client Success Manager

    1 week ago

    Noida, Uttar Pradesh, India beBeeClientSuccess Full time ₹ 15,00,000 - ₹ 25,00,000

    We are seeking an experienced and customer-centric professional to lead client onboarding, delivery, and long-term relationship management.Job DescriptionLead client onboarding and ensure smooth handover from the sales team.Manage end-to-end delivery of client projects, ensuring quality, timelines, and client satisfaction.Act as the primary point of contact...

  • Director of Client Success

    1 week ago

    Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Opportunity OverviewWe are seeking a seasoned professional to lead our customer relationships and drive account growth.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.Develop and execute customer success plans to meet business...

  • Customer Success Specialist

    7 days ago

    Noida, Uttar Pradesh, India beBeeSuccess Full time ₹ 18,00,000 - ₹ 24,00,000

    Job TitleWe are seeking a Customer Success Professional to drive client adoption, satisfaction and retention.About the RoleThe successful candidate will act as the primary point of contact for our clients, ensuring their success with our platform and driving adoption. They will develop and maintain long-term relationships with key stakeholders across client...

  • Senior Customer Success Manager

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCareer Full time ₹ 1,04,000 - ₹ 1,30,878

    About this role:We are seeking an experienced professional to lead and oversee our Customer Success department. This role involves managing a team of Team Leaders, who in turn manage a large pool of Customer Success Executives.Key responsibilities include driving customer onboarding, adoption, retention, and satisfaction across our clients. Additionally, you...

  • Manager - Customer Success

    3 weeks ago

    Noida, Uttar Pradesh, India Spectral Consultants Full time

    Key Responsibilities:Client Onboarding & Relationship Management:- Seamlessly onboard new customers and guide them through the platform.- Develop and maintain strong relationships with key stakeholders in client accounts. Customer Success Strategy:- Proactively monitor customer health metrics to identify potential issues and opportunities for...

  • Customer Success Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Customer Success SpecialistWe are seeking an experienced Customer Success Specialist to join our team. The ideal candidate will possess excellent relationship management skills and a customer-centric mindset.The successful candidate will act as the primary liaison between us and assigned clients, fostering trust and ensuring their satisfaction with our...

  • Client Success Manager- Digital Marketing Ll Noida

    2 weeks ago

    Noida, Uttar Pradesh, India Ebizon Full time

    We are seeking an experienced Digital Marketing Manager to lead our agency s digital marketing efforts The successful candidate will be responsible for building long-term relationships with international clients investigating and determining client needs and managing a team of marketing executives to deliver strong results across multiple accounts The...

  • Customer Success Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Credgenics Full time

    Job DescriptionAbout CredgenicsCredgenics is a leading SaaS-based debt resolution and legal automation platform. We help financial institutions improve their collections, reduce delinquencies, and enhance customer relationships using data-driven insights and advanced technology.Job SummaryWe are looking for an experienced and proactive Customer Success...

Client Success

2 weeks ago

Noida, Uttar Pradesh, India ISHIR Full time US$ 90,000 - US$ 1,20,000 per year

Job Title: Client Success & Sales Operations Manager

Location: Noida/Remote

Shift Timings: EST (6PM-3AM IST)

Profile Summary:

We are looking to hire Client Success & Sales Operations Manager with a strong track record in CRM management (HubSpot, SharePoint), client operations, and cross-functional coordination. Skilled in handling lead tracking, contract processes (DocuSign), client engagement (QARs, AARs, NPS/CSAT), and maintaining marketing assets such as case studies, testimonials, and collateral. Adept at ensuring data integrity, supporting internal communications, and driving operational efficiency across sales and client success functions.

Key Responsibilities:

1. Sales & CRM Support

  • Track and manage customer and referral partner leads; process commissions.
  • Prepare initial drafts of RFP responses (under guidance).
  • Maintain CRM: update deals, contacts, milestones, contracts, dashboards, and client tags.
  • Support DocuSign processes for NDAs, MSAs, SOWs, and PSAs.
  • Handle Direct Sourcing (DS) leads and follow up on payments.
  • Create and manage SharePoint client folder templates.

2. Account Management & Client Operations

  • Maintain and audit HubSpot contact records.
  • Schedule and manage QAR/AAR meetings; coordinate internally and send reminders.
  • Prepare for QARs by collecting PM inputs and updating CRM/BloomGrowth with key outcomes.
  • Maintain clean MOMs from meetings (via ).
  • Track and follow up on NPS/CSAT surveys and report completion rates.
  • Support client gifting logistics (DOBs, addresses, office/remote status).
  • Monitor hours for maintenance projects and assist with timesheet collection.
  • Notify clients of India holidays.

3. Marketing & Communication Support

  • Manage and map reviews, testimonials, and case studies to relevant services.
  • Track opportunities for new client reviews and testimonials.
  • Assist in creating and updating case studies (initiate during QARs; use AI for contract checks).
  • Maintain accurate and approved logos by industry for web and presentations.
  • Clean and update HubSpot and ensure clients are subscribed to newsletters.
  • Maintain and update sales collateral, master company deck, and KPI dashboards.