Director of Client Success

2 days ago

Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 25,00,000

Job Opportunity Overview

We are seeking a seasoned professional to lead our customer relationships and drive account growth.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.

  • Develop and execute customer success plans to meet business objectives.
  • Collaborate with cross-functional teams to identify and address customer needs.
  • Build and maintain strong relationships with key customers, driving retention and upsell opportunities.
  • Monitor and analyze customer satisfaction metrics, making recommendations for process improvements.

Key Qualifications:

  • Minimum 5 years of experience in customer-facing roles, preferably in a software as a service or technology industry.
  • Proven track record of driving customer growth and retention.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

If you are a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply for this opportunity.

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