CRM Professional

7 days ago


Agra, Uttar Pradesh, India Kalyan Sales Llp Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Build and maintain strong relationships with customers, Understand customer needs and provide appropriate solutions

Handle customer complaints and resolve issues promptly, Monitor customer satisfaction and gather feedback, Work with sales and support teams to improve customer experience

Develop strategies to improve customer retention and loyalty, Keep records of customer interactions and updates.

Strong communication, problem-solving, and interpersonal skills.

Experience using CRM tools.

Ability to manage multiple accounts and prioritize tasks effectively.

Customer-focused mindset with a proactive approach to issue resolution.

Exp.- 2-4 years of experience in customer relationship management or sales support


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