Technical Support Engineer

6 days ago

Agra, Uttar Pradesh, India NGMB Payments Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Title: Technical Support Executive / Engineer

Department: IT / Customer Support

Location: [Specify Location]

Reports To: Technical Support Manager


Job Purpose:

To provide technical assistance, troubleshooting, and support to customers or internal users by resolving software, hardware, and network-related issues, ensuring smooth operations and customer satisfaction.


Key Responsibilities:

· Respond to customer queries via phone, email, chat, or ticketing system.

· Diagnose and troubleshoot hardware, software, and network problems.

· Install, configure, and upgrade software applications and systems.

· Guide users through step-by-step solutions for technical issues.

· Escalate unresolved issues to higher-level support or development teams.

· Document technical issues, resolutions, and maintain knowledge base articles.

· Monitor system performance, alerts, and ensure timely resolution.

· Provide remote or onsite support as required.

· Assist in software testing, patch updates, and system maintenance.

· Ensure high levels of customer satisfaction through prompt and professional service.


Key Skills & Competencies:

· Strong knowledge of operating systems (Windows, Linux, macOS).

· Understanding of networking concepts (LAN, WAN, DNS, VPN, firewalls).

· Familiarity with CRM, ticketing systems, or helpdesk tools.

· Good problem-solving and analytical skills.

· Excellent communication and interpersonal skills.

· Ability to work under pressure and meet deadlines.

· Customer-centric and patient in handling queries.

Qualifications & Experience:

· Bachelor's degree / Diploma in Computer Science, IT, or related field.

· 1–3 years of experience in technical support/helpdesk (fresher roles also available).

· Relevant certifications (CompTIA A+, CCNA, ITIL, Microsoft, etc.) are a plus. Interested Candidate kindly share the Resume on or contact

  • IT Support Engineer

    2 weeks ago

    Agra, Uttar Pradesh, India Team Computers Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Provide L1/L2 technical support to Retails sector users across store locations and back-office operations.Troubleshoot and resolve hardware, software, network, and POS-related issues within defined SLAs.Manage installation, configuration, and maintenance of desktops, laptops, printers, scanners, and peripherals.Ensure proper functioning...

  • Project Technical Support II

    5 days ago

    Agra, Uttar Pradesh, India E Solutions Full time ₹ 2,88,000 per year

    Hello Candidates,We are hiring for the Positions of Project Technical Support II for Agra Location.Government ProjectPost Name :- Project Technical Support IINumber of Vacancy : - 03Age Limit :- 30 yrsEssential Qualifications :-10th + Diploma (MLT/DMLT / ITI or equivalent) + two Years experience in relevant subject / field. OrThree years Graduate degree in...

  • Project Technical Support-III

    3 days ago

    Agra, Uttar Pradesh, India E Solutions Full time ₹ 4,03,200 per year

    Hello Candidates,We are hiring for the Positions of Project Technical Support III for Agra Location.Post Name :- Project Technical Support IIIGovernment ProjectNumber of Vacancy : - 04Age Limit :- 30 yrEssential Qualifications :-Three Years Graduate degree in relevant subject / field + three Years post qualification experienceOrPG in relevant subject /...

  • Technical Manager

    2 weeks ago

    Agra, Uttar Pradesh, India Varthana Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Varthana is looking for an Technical Manager who will be assisting the management team in selecting the appropriate collateral and preserving the portfolio's quality by cross-checking the technical reports provided by the valuation agency. The incumbent will be monitoring the valuation agency in the respective catchment area and appointing the specialized...

  • Diploma Engineer Trainee

    4 days ago

    Agra, Uttar Pradesh, India Jakson Group Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Role & responsibilities :-Trainee in the Sales & Marketing team of After Sales division, focusing on DG Sets and accessories.Engages in technical sales of DG set components and services.Conducts B2C sales of DG set accessories, targeting households and small businesses.Gains detailed knowledge of DG sets and related consumables.Leads generation by...

  • Mechanical Engineer

    2 weeks ago

    Agra, Uttar Pradesh, India Larsen & Toubro Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Engineer Mechanical works The engineer will be responsible for overseeing mechanical systems related to metro infrastructure including station services, ventilation, HVAC, fire fighting, plumbing, and depot equipment installation. The role involves coordination with consultants, contractors, and site teams to ensure timely, safe, and quality delivery of...

  • NPD Engineer

    6 hours ago

    Agra, Uttar Pradesh, India Khandelwal Industrial Enterprises Full time ₹ 1,20,000 - ₹ 1,44,000 per year

    Company:Khandelwal Industrial EnterprisePosition: NPD Engineer (New Product Development)Experience Required: Minimum 5 YearsIndustry Preference: Hardware / Automobile / ManufacturingSalary: 25,000/- to 28,000/-Company DescriptionKhandelwal Industrial Enterprises (KIE) is a visionary brand renowned for its superior quality architectural hardware for...

  • Engineer Mechanical works

    2 days ago

    Agra, Uttar Pradesh, India L&T Technology Services Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Engineer Mechanical worksLNT/EMW/1436389HCI-Heavy Civil InfrastructureAgraPosted On12 Sep 2025End Date11 Mar 2026Required Experience3 - 10 YearsSkillsKnowledge & Posting LocationCONSTRUCTIONMinimum QualificationB.TECH/BEJob DescriptionThe engineer will be responsible for overseeing mechanical systems related to metro infrastructure including station...

  • Technical Manager

    1 week ago

    Agra, Uttar Pradesh, India, Uttar Pradesh Varthana Full time

    Varthana is looking for an Technical Manager who will be assisting the management team in selecting the appropriate collateral and preserving the portfolio's quality by cross-checking the technical reports provided by the valuation agency. The incumbent will be monitoring the valuation agency in the respective catchment area and appointing the specialized...

  • Application Engineer

    3 weeks ago

    Agra, Uttar Pradesh, India, Uttar Pradesh CoreEL Technologies Full time

    Job Title: Application Engineer – NX CAD/CAM/CAELocation: Delhi NCR or Bangalore Experience Required: Minimum 4 Years Travel: Open to travel across customer locations (as required)About the Role:We are seeking a highly motivated and experienced Presales/Postsales Support Application Engineer to join our technical team, specializing in Siemens NX...