Customer Relationship Executive

21 hours ago

Agra, Uttar Pradesh, India Abhaya International Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Customer Relationship Executive (CRE)

Job Location: Kamla Nagar, Agra

Job Description:-

Responsible for managing customer data, optimizing CRM systems, and improving customer relationship and interactions systems and strategies to enhance customer satisfaction and drive business growth. Analyze customer data, create targeted marketing campaigns, and ensure data accuracy.

Job Duties and Responsibilities:-

1.) Order Management:

  • Oversee order lifecycle
  • Ensure efficient order processing
  • Collaborate with teams to resolve order-related issues

2.) Recovery Management:

  • Manage recovery operations for customer orders
  • Resolve issues and disputes related to orders
  • Implement strategies to improve order recovery and customer satisfaction

3.) Customer Relationship Management:

  • Build and maintain strong relationships with customers
  • Provide excellent customer service and support
  • Identify opportunities to improve customer experience and loyalty

Job Requirements:-

  • Able to use CRM tools and Microsoft Office Suite, etc.
  • Good at managing and analyzing customer data
  • Can create and run email/SMS marketing campaigns
  • Pays close attention to detail and keeps data accurate
  • Works well with sales, marketing, and customer service teams
  • Communicates clearly and professionally
  • Learns new systems quickly and solves problems
  • Understands customer behavior and helps improve their experience

Preferred:-

  • A minimum of 1-3 years of experience in customer service, care or support, sales or sales support, data analysis, business intelligence or related field.
  • Familiarity with customer journey mapping
  • Experience in customer service, marketing, or sales support
  • Basic knowledge of HTML or email marketing tools

Education:-

Bachelors degree in Marketing, Business, IT or a related field.

Key Skills:-

Team work, Hardworking, Organizational Skills, Multitasking, Time management, Typing and data entry skills, Analytical Thinking, Attention to Detail, Data Management, Collaboration & Communication, Project Management

  • Relationship Manager

    2 weeks ago

    Agra, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Relationship Manager - Privy League-PRIORITY-Regional sales Affluent Relationship Manager JD Job Role- Develop new and existing HNI customer relationships for Priority Business by in - depth profiling of the client to identify opportunities and match these opportunities to products/solutions provided by the Kotak Group. Generate business actions...

  • Relationship Manager

    2 weeks ago

    Agra, Uttar Pradesh, India Prem motors Pvt. Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Key ResponsibilitiesDevelop and maintain strong, long-term relationships with existing and potential customers.Act as the primary contact for customer inquiries, provide detailed product information, and resolve issues and complaints promptly and effectively.Drive vehicle sales by identifying customer needs and offering tailored solutions, increasing sales...

  • Business Relationship Manager

    2 weeks ago

    Agra, Uttar Pradesh, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    DescriptionJob Description       To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc.   Work closely with Branch Banking teams for new customer addition.   To penetrate client with various products like Current Account/Term...

  • Senior Relationship Manager

    23 hours ago

    Agra, Uttar Pradesh, India UGRO Capital Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionU GRO Capital Limited is a DataTech lending platform listed on NSE and BSE, focused on addressing the small business credit gap in India. The company aims to service the needs of Micro, Small, and Medium Enterprises (MSMEs) through its extensive distribution reach and data-tech capabilities. Serving sectors like Healthcare, Education,...

  • Account Executive

    2 days ago

    Agra, Uttar Pradesh, India Ashok Auto Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Company DescriptionASHOK AUTO is a dealership for Tata Motors Commercial and Passenger Vehicles. The company has a strong presence across West Uttar Pradesh, catering to a wide range of automotive needs.Role DescriptionThis is a full-time, on-site role located in Agra for an Account Executive. The Account Executive will be responsible for managing customer...

  • Customer Service Executive

    2 weeks ago

    Agra, Uttar Pradesh, India Go Nature Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Location:AgraExperience Required:Minimum 0 to 1 YearQualification:Bachelor's Degree (Any Discipline)Language:Fluent English (Verbal & Written)Employment Type:Full-timeSalary:10, ,000 per month (based on experience)Industry:Wellness and Fitness Services.Company Description:Go Nature is an online/offline holistic community focused on teaching people to connect...

  • Relationship Manager

    1 week ago

    Agra, Uttar Pradesh, India Petpooja Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Title: Relationship Manager Job Description: Roles and Responsibilities:Build and maintain strong, long-term relationships with existing and prospective clients.Identify client financial needs and provide tailored solutions, including business loans, current account, swipe machine & QR codes.Act as the primary point of contact for clients...

  • Senior Wealth Relationship Manager--Agra-Schedule Tomorrow

    1 week ago

    Agra, Uttar Pradesh, India V Konnect Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilitieso Managing the banking and investments relationship of clients and responsible for overall growth ofLiabilities & Investment business from HNI segmento Develop, manage, and expand customer relationships by providing service level which exceeds clientexpectations of most important customer segment.o Identify current and potential...

  • Customer Service Representative

    1 week ago

    Agra, Uttar Pradesh, India Zyrax Fitness Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionZyrax Fitness is an online fitness startup with over 15,000 customers and a dedicated team of 20+ professionals, united by a mission to revolutionize fitness in India. With a revenue of INR 15 lakhs per month and a 20% monthly growth rate, the company is on track to reach over 1 million customers within five years. Zyrax Fitness stands out...

  • Sales Executive Solar Industry

    5 days ago

    Agra, Uttar Pradesh, India SunsysTechsol Pvt. Ltd. Full time ₹ 15,000 - ₹ 25,000 per year

    Hiring: Sales Executive (Onsite – Agra) | Salary ₹15,000–₹25,000 (Target-Driven)Company:Sunsys Techsol Pvt. Ltd.Location:Agra (Onsite)Experience:1–4 YearsSalary:₹15,000–₹25,000(Performance & target-driven)Role OverviewWe're looking for energetic and result-orientedSales Executivesto accelerate business growth, build strong client...