Satcom Specialist – Service Provisioning
9 hours ago
Company: Station Satcom Pvt. Ltd.
Department: NOC / Service Provisioning
Location: Andheri, Mumbai
Reports To: Technical Manager – Satcom Operations
Position Overview:
The Satcom Specialist will be responsible for provisioning and managing satellite communication services across LEO, MEO, and GEO platforms. The role involves handling activations, deactivations, plan changes, and technical support for global customers, ensuring seamless Satcom connectivity and service delivery.
Key Responsibilities:
- Manage service activations, deactivations, plan changes, and top-ups for VSAT, OneWeb, Starlink, Iridium, and FBB services.
- Activate safety and navigation services including SAT-C, SSAS, AIS, and LRIT across multiple platforms.
- Coordinate with NOC teams to ensure timely provisioning and smooth service operations.
- Serve as the primary contact for provisioning support and resolution of service-related issues.
- Maintain updated product and platform knowledge for efficient troubleshooting and customer assistance.
- Collaborate with OEMs and service providers for provisioning updates and escalations.
- Prepare and maintain accurate provisioning records, service logs, and reports.
Required Skills & Qualifications:
- Graduate in Electronics / Telecommunications / IT or related field.
- 3–6 years of experience in satellite service provisioning or NOC operations.
- Hands-on experience with LEO, MEO, GEO satellite products (VSAT, Starlink, OneWeb, Iridium, etc.).
- Familiar with SAT-C, SSAS, AIS, LRIT provisioning processes.
- Good understanding of network configuration and satellite service management tools.
- Excellent communication, coordination, and documentation skills.
Why Join Station Satcom:
- Work with cutting-edge satellite communication technologies (Starlink, OneWeb, VSAT, Iridium).
- Exposure to global customers and maritime communication platforms.
- Dynamic, growth-oriented, and technology-driven work environment.
Job Type: Full-time
Pay: From ₹400,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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