Housekeeping - Senior Guest Service Associate
4 hours ago
We are looking for a skilled Housekeeping professional with 5 to 10 years of experience to join our team as a Senior Guest Service Associate in the hospitality industry. The ideal candidate will have a strong background in providing exceptional guest service and ensuring seamless operations.
Roles and Responsibility
- Manage and supervise housekeeping staff to ensure high standards of cleanliness and maintenance.
- Develop and implement effective cleaning schedules and procedures to meet guest expectations.
- Coordinate with other departments to resolve issues and enhance overall guest satisfaction.
- Conduct regular inspections to maintain high standards of cleanliness and hygiene.
- Train and mentor new staff members to ensure they understand their roles and responsibilities.
- Maintain accurate records of inventory, supplies, and equipment.
Job Requirements
- Proven experience in housekeeping management within the hospitality industry.
- Strong leadership and communication skills are essential for managing a team effectively.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Knowledge of cleaning protocols and procedures is required to maintain high standards of hygiene.
- Familiarity with hotel management systems and software is an advantage.
- Excellent problem-solving skills are needed to resolve guest complaints and concerns.
*Note - Job has been sourced from social media platforms/other public websites.
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