Senior Executive – Housekeeping

18 hours ago

Puducherry, Puducherry, India HOTEL LE ROYAL PARK Full time ₹ 1,56,000 - ₹ 2,16,000 per year

Senior Executive – Housekeeping

Department: Housekeeping

Reports To: Housekeeping Manager / Executive Housekeeper

Job Summary

The Senior Executive – Housekeeping is responsible for supervising daily housekeeping operations, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction are maintained across all guest rooms, public areas, and back-of-house areas. This role also involves training, motivating, and guiding the housekeeping team while ensuring compliance with company standards and safety regulations.

Key Responsibilities

Operations & Supervision

  • Supervise housekeeping associates in daily cleaning tasks for guest rooms, public areas, and staff areas.
  • Inspect rooms and public areas to ensure cleanliness standards are consistently met.
  • Coordinate with the front office for room status updates and prioritization.
  • Ensure timely completion of laundry operations (guest, staff, and linen).
  • Handle guest requests, complaints, and feedback promptly and professionally.

Team Management

  • Assign duties and responsibilities to room attendants and housekeeping staff.
  • Provide on-the-job training, coaching, and performance evaluation.
  • Ensure grooming, attendance, and discipline standards are followed.

Inventory & Cost Control

  • Monitor usage and maintain adequate stock of housekeeping supplies, linen, and guest amenities.
  • Control wastage and ensure cost-effective operations.
  • Prepare monthly consumption and inventory reports.

Quality & Safety Compliance

  • Ensure adherence to hygiene, sanitation, and safety protocols.
  • Conduct regular audits and inspections of rooms, floors, and public areas.
  • Coordinate preventive maintenance and report repair needs to engineering.

Administration

  • Maintain housekeeping records including attendance, lost & found, maintenance logs, and inventory registers.
  • Support in preparation of departmental budgets and manpower planning.
  • Assist in organizing training sessions for the housekeeping team.

Key Skills & Competencies

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and high standards of cleanliness.
  • Problem-solving and decision-making skills.
  • Knowledge of housekeeping operations, chemicals, equipment, and safety standards.
  • Proficiency in MS Office and housekeeping software (preferred).

Qualifications & Experience

  • Graduate / Diploma in Hotel Management or related field.
  • 3–5 years of experience in housekeeping, with at least 1–2 years in a supervisory role.
  • Experience in hotel/ hospitality industry preferred.

Job Type: Full-time

Pay: ₹13, ₹18,000.00 per month

Benefits:

  • Food provided
  • Paid sick time
  • Paid time off

Work Location: In person

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