Front Office Supervisor

4 days ago


Puducherry, Puducherry, India Parambara Full time ₹ 72,000 - ₹ 1,44,000 per year

We are seeking a friendly, professional, and organised Hotel supervisor/ Front office supervisor to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with guests, and has a passion for providing excellent customer service.

Responsibilities:

  • Greet guests warmly and ensure a smooth check-in and check-out process.

  • Manage reservations through platforms such as , and other booking systems.

  • Handle guest inquiries, requests, and complaints in a courteous and efficient manner.

  • Maintain an up-to-date knowledge of room availability, rates, and services.

  • Coordinate with housekeeping, maintenance, and other departments to ensure a seamless guest experience.

  • Ensure the hotel lobby and reception area are tidy and welcoming at all times.

  • Assist with administrative tasks such as managing guest records.

  • Maintain a high level of professionalism and confidentiality.

**Requirements:**

  • Previous experience in hotel or hospitality industry preferred, but not compulsory.

  • Strong communication (English) and interpersonal skills.

  • Excellent organizational and multitasking abilities.

  • Proficiency in hotel management software and online booking platforms.

  • Ability to remain calm and composed in stressful situations.

  • Friendly and approachable demeanor with a passion for guest satisfaction.

Join our team and play an integral role in delivering exceptional guest experiences

Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Freelance

Pay: ₹6, ₹12,000.00 per month

Expected hours: 50 per week

Benefits:

  • Paid time off

Experience:

  • Front desk - Receptionist: 1 year (Preferred)
  • total work: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

Application Deadline: 17/06/2025


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