Front Office Supervisor
4 days ago
We are seeking a friendly, professional, and organised Hotel supervisor/ Front office supervisor to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with guests, and has a passion for providing excellent customer service.
Responsibilities:
Greet guests warmly and ensure a smooth check-in and check-out process.
Manage reservations through platforms such as , and other booking systems.
Handle guest inquiries, requests, and complaints in a courteous and efficient manner.
Maintain an up-to-date knowledge of room availability, rates, and services.
Coordinate with housekeeping, maintenance, and other departments to ensure a seamless guest experience.
Ensure the hotel lobby and reception area are tidy and welcoming at all times.
Assist with administrative tasks such as managing guest records.
Maintain a high level of professionalism and confidentiality.
**Requirements:**
Previous experience in hotel or hospitality industry preferred, but not compulsory.
Strong communication (English) and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in hotel management software and online booking platforms.
Ability to remain calm and composed in stressful situations.
Friendly and approachable demeanor with a passion for guest satisfaction.
Join our team and play an integral role in delivering exceptional guest experiences
Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Freelance
Pay: ₹6, ₹12,000.00 per month
Expected hours: 50 per week
Benefits:
- Paid time off
Experience:
- Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Application Deadline: 17/06/2025
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