Front Office Assistant- Male
1 week ago
We are looking for a highly skilled and experienced Front Office Assistant to join our team in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.
Roles and Responsibility
- Manage front office operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by responding promptly to guests' needs and concerns.
- Maintain accurate records of guest interactions, transactions, and preferences.
- Coordinate with other departments to ensure seamless service delivery.
- Handle cash, credit, or check transactions accurately and efficiently.
- Ensure compliance with company policies and procedures.
Job Requirements
- Excellent communication and interpersonal skills are essential.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving skills with attention to detail are necessary.
- Basic knowledge of computer applications and software is required.
- Ability to maintain confidentiality and handle sensitive information.
- Strong teamwork and collaboration skills are vital.
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