Community and reception lead

2 weeks ago

Gurgaon, Haryana, India GENUS DEPARTMENTAL STORE Full time ₹ 3,50,000 - ₹ 5,00,000 per year

Job Title: Community & Reception Lead

About Us:

We're a coworking space in Gurgaon dedicated to building vibrant, inclusive communities. The front desk isn't just a desk — it's the heart of our member experience. We want someone who takes ownership of that space, elevates how members feel, and helps make every day better.

Key Responsibilities:

  • Be "the face" of our community: greet members, visitors, and clients with warmth and professionalism
  • Run day-to-day reception operations: check-ins, check-outs, answering calls and emails
  • Manage meeting/board room bookings, ensure smooth setup and readiness
  • Resolve routine issues or escalate to operations team when needed
  • Keep the lobby & reception area clean, organized, and welcoming
  • Assist with organizing and executing member events and onsite programs
  • Contribute ideas & small improvements to enhance member experience and workspace culture

Requirements / Qualifications:

  • Strong command of English; excellent communication & customer service skills
  • Warm, approachable demeanor; high attention to detail
  • Presentable, professional appearance
  • Basic computer literacy: Microsoft Office, email, calendars etc.
  • Education: Diploma / Bachelor's degree in Hotel Management or a related field
  • Prior experience in reception, hospitality, or any customer-facing role preferred
  • Ability to prioritize tasks, adapt quickly, and work in a dynamic environment

Salary & Location:

  • CTC: Up to ₹50,000/month
  • Location: Gurgaon
  • Industry: Coworking / Shared Workspaces

Other Info:

  • This role is for males
  • Full-time, in-person role
  • Opportunities for growth and skill development in community management & operations

Job Types: Full-time, Permanent

Pay: ₹35, ₹50,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Experience:

  • Front desk: 3 years (Preferred)

Work Location: In person

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