Senior Manager KAM sales

6 days ago

Mumbai, Maharashtra, India Merino Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role Objective: -

·      
Serve as an end-to-end point of contact for key accounts from pitching to order fulfilment, and collection for named list of key accounts

·      
Accountable for revenue, profit from key accounts, share of wallet of key accounts, account retention and new account acquisition for names list of key accounts

·      
Pitch and propose relevant products basis understanding of client needs and requirements in supervision of head KAM

·      
Support head KAM in forecasting sales potential for key accounts basis market and business intelligence

Assist identification and evaluation of new key accounts and opportunities

Responsibilities: -

Account Management

·      Serve as end-to-end point of contact for key accounts from pitching to order fulfilment, and collection

·      Manage a portfolio of key accounts allocating time & resources as appropriate to maximize profitability from these accounts in supervision of Head KAM

·      Study and understand specific client context, needs and requirements

·      Prepare sales plans and strategy for targeted key accounts basis market/ business intelligence

·      Support development of pricing/ promotional strategies for key accounts in coordination with category heads and sales excellence team

·      Promptly respond to and resolve customer grievances and concerns

·      Create account plans annually and update quarterly; understand competition presence accounts and create share improvement plans

·      Prepare performance updates for monthly reviews with Head of Key Accounts and NSH

Business Development

·      Support development and drive implementation of account acquisition plan

·      Coordinate with zonal heads and branch managers to identify new key accounts and opportunities

·      Benchmark and evaluate new potential key accounts and opportunities observed in the market/ competitive environment; Ensure strong referrals from existing key accounts

·      Drive development of effective sales presentation and pitches in coordination with design and marketing team to ensure account conversion, onboarding and retention

·      Support pricing/ promotion strategies for new key accounts in coordination with category head and sales excellence team

Influencer Management

·      Serve as an end-to-end point of contact for the key influencers – Architects, Interior designers etc.

·      Provide inputs in to sales excellence and category heads for development of influencer loyalty programs and campaigns for key influencers, Drive implementation of programs and campaigns for key influencers and accounts

  • Identify and build long lasting relationships with prominent key influencers; Ensure strong referrals to key accounts from influencers

Operations

·      Coordinate with zonal heads and zonal sales teams to ensure assistance in serving key accounts in respective zones

·      Liaise with planning & logistics head to drive final dispatch & logistics to key accounts; Ensure OTIF

·      Support forecast of annual sales potential for key accounts basis market observations and data

·      Monitor and Track sales performance against planned on a periodical basis for named list of accounts

Qualifications

  • Advanced degree in business/ marketing (MBA)
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Excellent written and verbal communication skills

If interested, kindly share your profile at or can whatsapp

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