Front Office Associates
2 days ago
We are looking for a highly motivated and enthusiastic Front Office Associate to join our team in the Hospitality industry. The ideal candidate should have 0-1 year of experience.
Roles and Responsibility
- Manage front office operations, including reception, concierge, and bell captain duties.
- Provide exceptional customer service to guests and visitors.
- Handle guest complaints and resolve issues professionally.
- Coordinate with other departments for seamless service delivery.
- Maintain high standards of cleanliness and organization in the front office area.
- Develop and implement effective communication strategies with colleagues and management.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to maintain confidentiality and handle sensitive information.
- Team player with a positive attitude and willingness to learn.
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