Guest Relation Associate – Front Office

2 days ago

Udaipur, Rajasthan, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Guest Relation Associate to join our team in the front office. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.

Roles and Responsibility

  • Manage front office operations, including handling guest inquiries and resolving issues professionally.
  • Provide exceptional customer service by responding promptly to guest requests and concerns.
  • Maintain accurate records of guest interactions and transactions.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Develop and implement effective strategies to enhance guest satisfaction.
  • Ensure compliance with company policies and procedures.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.

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