Front Office Assistant

7 days ago

Indore, Madhya Pradesh, India Golden Gates Convention Centre, Indore Full time ₹ 1,30,000 - ₹ 1,60,000 per year

Job description

We are looking for a highly motivated and enthusiastic Front Office Associate to join our team. The ideal candidate should have 0-1 year of experience in the hospitality industry.

Roles and Responsibility

  • Manage front office operations, including reception, concierge, and bell captain duties.
  • Provide exceptional customer service to guests and ensure their satisfaction.
  • Handle guest complaints and resolve issues professionally.
  • Coordinate with other departments for seamless service delivery.
  • Maintain high standards of cleanliness and organization in the front office area.
  • Develop and implement effective communication strategies with colleagues and guests.

Job Requirements

  • Any graduate degree from a recognized institution.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Familiarity with front office software and systems is an advantage.
  • Ability to maintain confidentiality and handle sensitive information.
  • Freshers are welcome to apply.

Job Types: Full-time, Permanent

Pay: ₹13, ₹16,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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