Front Office Associates

2 hours ago

Indore, Madhya Pradesh, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Front Office Associate to join our team at Sheraton Grand Palace. The ideal candidate should have 0-4 years of experience in the hospitality industry.

Roles and Responsibility

  • Manage front office operations, including reception, concierge, and bell captain duties.
  • Provide exceptional customer service to guests and ensure their satisfaction.
  • Handle guest complaints and resolve issues professionally.
  • Coordinate with other departments to ensure seamless service delivery.
  • Maintain accurate records and reports of front office activities.
  • Ensure compliance with company policies and procedures.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Familiarity with front office software and systems.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.

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