CRM Executive

1 day ago

Chennai, Tamil Nadu, India Newry Properties Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Roles and Responsibilities

  • Coordinate post-sale documentation including booking forms, KYC, and cost sheets.
  • Initiate customer welcome calls and emails with receipt and project documents.
  • Maintain CRM systems for project creation, lead entry, and stage-wise payment tracking.
  • Assist in agreement preparation by coordinating with the legal team and customers.
  • Facilitate home loan processing by arranging required documents and liaising with banks.
  • Generate demand letters based on construction progress and follow up for timely payments.
  • Handle customer complaints professionally by ensuring timely acknowledgment and resolution.
  • Coordinate joint inspections, manage snag point resolution, and collect final payments.
  • Organize and execute the final handover process with proper documentation and customer communication.

Desired Candidate Profile

  • Bachelor's degree in Sales, Business Administration or equivalent degree.
  • Proven experience as CRM Executive in Real Estate field.
  • Knowledge in sales & negotiating techniques.
  • Skilled in ERP systems.
  • Effective negotiation skills.
  • Ability to work under pressure.
  • Excellent skills in building and maintaining strong customer relationships.

Perks & Benefits

  • Salary as per Industry standards
  • Statutory Benefits as per Eligibility.
  • Performance based Bonus and Incentives
  • Group Medical Insurance
  • Great employee culture and working environment.

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