Desktop Support Engineer

7 days ago

Noida, Uttar Pradesh, India Dmi Innovations Full time ₹ 8,00,000 - ₹ 12,00,000 per year
  • Excellent communication skills and telephone manner.
  • Knowledge and working experience in any Incident management tool.
  • Hands-on experience in troubleshooting windows and MAC machines.
  • 1- 3 years of experience in supporting users through phone / remote sessions.
  • Basic DNS knowledge.
  • Advanced O365 knowledge
  • Creating user accounts, reset passwords, unlock account etc. in AD.
  • Creating security /distribution groups.
  • Basic Knowledge about Proxy server.
  • Basic Knowledge about IP address, VLAN.
  • Troubleshooting VPN client.
  • Troubleshooting of MAC OS and Windows OS
  • Troubleshooting Outlook and other software installations.
  • Strong knowledge of Microsoft based operating systems.
  • Basic knowledge in Antivirus software.
  • Troubleshooting IE, Chrome, Mozilla and other browsers.
  • Wireless Concept and troubleshooting wireless issues

Please note that we're looking for immediate joiners who can come to our Noida office regularly.

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