Desktop Support Engineer
1 week ago
- Excellent communication skills and telephone manner.
- Knowledge and working experience in any Incident management tool.
- Hands-on experience in troubleshooting windows and MAC machines.
- 1- 3 years of experience in supporting users through phone / remote sessions.
- Basic DNS knowledge.
- Advanced O365 knowledge
- Creating user accounts, reset passwords, unlock account etc. in AD.
- Creating security /distribution groups.
- Basic Knowledge about Proxy server.
- Basic Knowledge about IP address, VLAN.
- Troubleshooting VPN client.
- Troubleshooting of MAC OS and Windows OS
- Troubleshooting Outlook and other software installations.
- Strong knowledge of Microsoft based operating systems.
- Basic knowledge in Antivirus software.
- Troubleshooting IE, Chrome, Mozilla and other browsers.
- Wireless Concept and troubleshooting wireless issues
Please note that we're looking for immediate joiners who can come to our Noida office regularly.
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