Desktop Support Engineer

4 days ago

Noida, Uttar Pradesh, India Med Karma Full time ₹ 4,00,000 - ₹ 8,00,000 per year

JOB DESCRIPTION –
Desktop Support Engineer

Med Karma is a premier international medical billing company headquartered in the United States. We specialize in delivering end-to-end revenue cycle management solutions for healthcare providers, with a focus on accuracy, compliance, and operational efficiency. With a global footprint and a commitment to excellence, Med Karma supports medical practices, hospitals, and healthcare organizations in maximizing revenue and improving patient outcomes. Our team is driven by innovation, integrity, and a deep understanding of the ever evolving healthcare landscape. Join us and be part of a company that's redefining medical billing through expertise and personalized service.

Website:

Roles and Responsibilities:

  • Installation, configuration, troubleshooting, and repair of desktops, laptops, printers, and other IT

hardware
.

  • Providing support for
    LAN/WAN connectivity, switches, routers, Wi-Fi, VPN, and IP calling systems.
  • Installation, configuration, updation and troubleshooting Windows operating systems and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, etc.).
  • Managing and maintenance of IT asset inventory (hardware & software) and tracking asset allocation.
  • Providing end-user support for system, network, Windows, Microsoft 365, and IP calling-related issues.
  • Performing regular preventive maintenance and system/network health checks.
  • Document issues/ resolutions and asset records accurately in ticketing or asset management systems.
  • Escalation of unresolved technical problems to higher-level support when required.

Why work with us?


• Multicultural environment to explore, learn and grow.


• Best remuneration, Incentives and bonuses, free Cab and Food facilities.


• Wide range of training and certifications available for career development.

How to Apply
: DM your resumes, contact at

or email

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