Desktop Support Technician
8 hours ago
Job Title:
Desktop Support Technician
Location:
Sector 68, Noida
Company:
TGS Ventures
Contact:
|
Job Description:
We are looking for a skilled and dedicated Desktop Support Technician
to join our IT team in
Sector 68, Noida
. The ideal candidate will provide technical assistance to end-users, resolve hardware and software issues, and ensure smooth day-to-day IT operations.
Key Responsibilities:
- Provide technical support for desktops, laptops, printers, and other peripherals.
- Troubleshoot hardware, software, and network-related issues.
- Install, configure, and maintain operating systems, applications, and security updates.
- Manage user accounts, email configurations, and access permissions.
- Maintain IT asset inventory and ensure proper documentation.
- Coordinate with vendors and service providers for hardware repairs and replacements.
- Ensure data security and perform regular backups as per company policies.
- Provide timely support and resolve tickets within agreed SLAs.
Requirements:
- Bachelor's degree or diploma in IT, Computer Science, or related field.
- 1–3 years of experience in desktop support or a similar role.
- Strong knowledge of Windows OS, MS Office, networking, and basic server administration.
- Familiarity with remote support tools..
- Excellent problem-solving skills and communication abilities.
- Ability to work independently and as part of a team.
Working Location:
Sector 68, Noida
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