Customer Support – Blended Process

1 day ago

Mohali, Punjab, India Elite Business Solutions, Inc. Full time ₹ 27,52,000 - ₹ 39,96,000 per year

Customer Support Executive – Blended Process (International) |

Location: Mohali, Punjab (Work from Office)

Process: International – Blended (Voice + Chat)

Shift: Rotational night shifts

We are hiring experienced professionals for an international blended process where you will assist customers via both calls and chat. This role requires prior experience in chat support and strong communication proficiency at a B2 level.

Key Responsibilities

  • Manage customer interactions through both calls and chat
  • Identify, troubleshoot, and resolve issues promptly
  • Document all communication and maintain accurate records
  • Deliver high–quality service with professionalism and clarity
  • Follow defined processes and quality standards

Candidate Requirements

  • Minimum qualification: th pass)
  • Minimum 1 year experience in chat support (international process preferred)
  • Strong English communication skills (B2 skill level or higher)
  • Ability to multitask across chat tools, CRM, and telephony platforms
  • Customer-focused approach with problem-solving skills
  • Willing to work rotational night shifts

What We Offer

  • Skill and communication development
  • Growth opportunities in international support roles
  • Professional and collaborative work culture

How to Apply

Share your updated resume via WhatsApp at and mention "Blended Process – Mohali" in the message.

Join us to build a long-term career in international customer support.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹33,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Narang Staffing Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Service AssociateLocation: MohaliWorking Days: 5 days/weekShift: UK Shift (Monthly rotational)]Experience:0-2 YearsRole Overview:We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails).This role requires excellent communication skills, problem-solving ability, and flexibility to work...

  • Customer Sales and Support Repersentative(International Process)

    4 days ago

    Mohali, Punjab, India Lytegen Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Join Lytegen as a Customer Sales and Support Representative (International Process)Lytegen is at the forefront of the renewable energy movement, helping customers transition to clean energy solutions. We are looking for enthusiastic and motivated individuals to join our team asCustomer Sales and Support Representatives, specifically focusing on our...

  • Sous Chef/Head Chef

    1 week ago

    Mohali, Punjab, India Customer Solutions Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Sous Chef – Indian & Tandoor | Pan-Asian Cuisine | ContinenetalCurry & Hops – Upcoming Multi-Cuisine Brewery & Bar, Aerocity, MohaliFull-time | On-site | Competitive Salary + BenefitsAbout Curry & Hops:Curry & Hops is an upcoming multi-cuisine brewery and bar in Aerocity, Mohali, designed to be a vibrant destination that blends exceptional food, craft...

  • Customer Support Executive- US Process

    5 days ago

    Mohali, Punjab, India Lytegen Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Roles and ResponsibilitiesHandle customer inquiries via phone calls, emails, or chats to resolve their issues and concerns.Provide accurate and timely resolutions to customers' problems while maintaining a high level of professionalism.Collaborate with internal teams to escalate complex issues and ensure seamless resolution.Maintain records of all...

  • Customer Care Executives For Mohali

    3 days ago

    Mohali, Punjab, India Ehire Tech Services Mohali Full time ₹ 3,00,000 - ₹ 4,70,000 per year

    Customer Support Executives (Fintech Process - B2B)Location: MohaliQualification: Minimum 12th Pass OR Any GraduateRotational Night Shift OnlyIf Interested WhatsApp your CV at Required Candidate profileExcellent Communication skillsOk to work with Rotational Night ShiftsFresher OR Minimum 6 MONTHS in International Voice/Blended Process Perks and benefits5...

  • International Customer Support

    1 day ago

    Mohali, Punjab, India Elite Business Solutions, Inc. Full time ₹ 2,40,000 - ₹ 3,96,000 per year

    International Customer Support Executive (Voice & Chat) – Mohali | Night Shifts | Freshers WelcomeLocation: Mohali, Punjab (Work from Office)Role Type: Full-time – International BPO (Voice & Chat)Shift: Rotational night shiftsSalary Range: ₹20,000 – ₹33,000 CTC (based on skills and experience)About the RoleWe are looking for customer-focused...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Zouma Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Job Description: Customer Support Executive (Voice Process) - U.K.About the RoleWe are seeking a dedicated and professional Customer Support Executive to join our team, specializing in a voice-based process for our clients in the U.K. The ideal candidate will be the first point of contact for our customers, providing exceptional service, resolving inquiries,...

  • Customer Support Representative

    1 week ago

    Mohali, Punjab, India Taskus Full time ₹ 3,50,000 - ₹ 7,00,000 per year

    We're looking for an experienced and highly motivated International Customer Service Representative to join our team. This role is crucial for delivering exceptional support to our global customer base via both chat and voice channels.Key RequirementsEducational Qualification: Graduation (Bachelor's degree) is mandatory.Experience: Minimum of 1+ years of...

  • Customer Support Specialist

    1 day ago

    Mohali, Punjab, India TaskUs Full time ₹ 35,00,000 - ₹ 75,00,000 per year

    We're looking for an experienced and highly motivated International Customer Service Representative to join our team. This role is crucial for delivering exceptional support to our global customer base via both chat and voice channels.Key RequirementsEducational Qualification: Graduation (Bachelor's degree) is mandatory.Experience: Minimum of 1+ years of...

  • Customer Support Representative

    1 day ago

    Mohali, Punjab, India FlashAI IT Solutions Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Night Shift RequiredAbout UsWe are a growing service provider catering to Canadian clients, committed to delivering excellent customer experiences. We are looking for a motivated and customer-focused individual to join our team as a Customer Support Representative.Job Responsibilities:Handle inbound and outbound customer calls, emails, and chat support in a...