Relationship Manager
3 days ago
About BU:
is Indias premier property platform enabling buying, renting, and selling of all types of residential and commercial properties. With over 9 million monthly visitors, 10 lakh+ property listings, and 1.5 lakh+ new projects, is a trusted gateway to one of the
Fastest-growing property markets in the world.
Title
Associate Senior Executive / Senior Executive
Educational Qualification
Any Graduate or Postgraduate
Desired Experience
1 - 3 years
Job Objective
As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, primarily high-net-worth individuals (HNIs). The role involves filtering and identifying genuine buyers and tenants from a mix of organic and inorganic leads, ensuring maximum value for our clients.
Key Responsibilities
- Act as a single point of contact for paying customers, managing their entire journey from welcome call to renewal.
- Coordinate between clients and potential buyers/tenants by arranging conference calls and site visits, when mutually agreed.
- Collaborate with internal teams (activation support, design, and back-end operations) to ensure a seamless customer experience.
- Proactively identify and resolve customer issues to deliver a smooth property transaction cycle.
- Manage escalations promptly while maintaining client trust and engagement.
Required Skills
- Minimum of 1 year of relevant experience in a client relationship or customer success role.
- Strong communication and interpersonal skills to engage with high-net-worth individuals.
- Excellent organizational and time management capabilities.
Collaborative mindset to work effectively with internal and external stakeholders.
Strong analytical and problem-solving skills to anticipate and address customer needs.
Experience in real estate is preferred but not mandate
Kannada Language - Mandate
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