Customer Relationship Executive

9 hours ago

Greater Noida, Uttar Pradesh, India Resources Global Placement Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Job Title: Customer Relationship Executive

Location: [Kasna Greater Noida]

Job Type: [Full-Time]

Department: Customer Service / Sales / CRM

Reports To: Customer Relationship Manager / Sales Manager / Operations Head

Position Summary:

We are seeking a proactive and customer-focused Customer Relationship Executive (CRE) to build and maintain strong relationships with clients. The ideal candidate will act as the first point of contact for customers, ensure a high level of customer satisfaction, and support the sales or service process by addressing client needs efficiently.

Key Responsibilities:

  • Customer Engagement:
  • Greet and interact with clients professionally via phone, email, and in person.
  • Understand customer needs and provide timely assistance or solutions.
  • Build long-term relationships to ensure customer retention and satisfaction.
  • Issue Resolution:
  • Handle customer complaints or concerns with empathy and efficiency.
  • Coordinate with internal departments to resolve issues promptly.
  • Sales & Service Support:
  • Assist the sales team by following up on leads and inquiries.
  • Cross-sell or upsell products/services based on customer profiles and needs.
  • Ensure after-sales follow-up and service delivery support.
  • Customer Database Management:
  • Maintain accurate customer records in CRM systems.
  • Update customer interactions and feedback regularly.
  • Feedback Collection:
  • Conduct surveys and feedback calls to assess service satisfaction.
  • Report customer insights to improve processes and offerings.
  • Reporting & Coordination:
  • Prepare daily/weekly reports on customer interactions and service metrics.
  • Coordinate with sales, operations, and support teams as needed.

Key Skills & Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or related field (preferred)
  • 2–3 years of experience in customer service, client handling, or sales support
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and customer-first mindset
  • Ability to multitask and manage time efficiently
  • Familiarity with CRM software and MS Office tools

Preferred Attributes:

  • Positive attitude and patience when dealing with different types of customers
  • Fluency in [local language(s)] and English
  • Experience in Manufacturing Industries.
  • Salary -25,000-30,000

Interested Candidate Send Your Resume on What'sApp

Job Type: Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Provident Fund

Experience:

  • customer service: 3 years (Required)
  • client handling: 3 years (Required)
  • sales support: 3 years (Required)
  • CRM software: 3 years (Required)

Work Location: In person

  • Customer Relationship Executive

    2 days ago

    Noida, Uttar Pradesh, India dash and dot Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    dash and dotJob role - CRM & Digital ExecutiveLocation - NoidaSalary - 20,000-30,000/- MonthlyRole Specifics - Day in the LifeResponses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls and WhatsApp).Resolving queries- Working cross-functionally to ensure customer issues are being flagged and...

  • Customer Relationship Executive

    1 week ago

    Noida, Uttar Pradesh, India Hydrise Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Support Executive Job Description TemplateWe are searching for a polite, professional Customer Support Executive to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a...

  • Trainer (Customer Relationship Executive)

    2 weeks ago

    Noida, Uttar Pradesh, India National Institute Of Education And Development(NIED) Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Trainer (Customer Relationship Executive – BPO, Retail, Banking & Finance)Key Responsibilities:Conduct engaging classroom and practical training sessions for students on Customer Relationship Executive (CRE) modules related to BPO, Retail, Banking, and Financial Services.Train students on communication skills, customer service etiquette, sales techniques,...

  • CRM (Customer Relationship Manager)

    2 weeks ago

    Greater Noida, Uttar Pradesh, India Sunrise embedded solutions pvt Ltd Full time ₹ 2,49,108 - ₹ 4,96,216 per year

    Key Responsibilities:Manage end-to-end order processing — from order receipt to fulfillment.Conduct regular follow-ups with existing customers for repeat orders, payments, and service feedback.Coordinate with internal departments (sales, logistics, production, accounts, etc.) to ensure timely delivery and customer satisfaction.Understand customer...

  • Customer Relationship Executive

    2 days ago

    Noida, Uttar Pradesh, India Frontline Electro Medical Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Person need to be able to answer phone calls and provide information about products and services in a way that encourages sales.Ability to listen to customer concerns and objections, and provide appropriate solutions. They may also need to maintain accurate records of customer interactions.Manage backend operations to ensure smooth functioning of marketing...

  • Customer Care Executive

    4 days ago

    Greater Noida, Uttar Pradesh, India Furneaser Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Contact Furneaser is a dynamic and innovative furniture manufacturing company dedicated to providing exceptional products to our valued customers. We priorities customer satisfaction and are committed to delivering an outstanding customer experience. As we continue to grow, we are seeking a highly motivated and customer-centric individual to join our team as...

  • Customer Relationship Manager

    2 weeks ago

    Greater Noida, Uttar Pradesh, India Hikom International LLP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesEmail should be triggered to the customer for every single update like Order confirmation (with approved drawing), the order is ready to dispatch, Payment/dues clearance, Transport confirmation, and Delivery confirmation.2 All types of Data should be maintained in a good manner like customer details, Jobs in production, Jobs are ready,...

  • Sales Cum Customer Relationship Executive

    10 hours ago

    Noida, Uttar Pradesh, India Koel Hireright Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    *Post:* *Sales Cum Customer Relationship Executive**Location:* Noida Sec 62*Experience:* 2-4 years*Salary:* 25k to 35k Per month*Qualification:* MBA in Sales & Marketing*Shift Timings:* 9 to 5/ 10 to 6 (Flexible)*Week off:* Sunday Off & Saturday WFH*Industry:* Packaging (Paper based)*Preferred* : Female*Skills:*Good Communication Skills (both in Hindi &...

  • Customer Relationship Executive

    2 days ago

    Noida, Uttar Pradesh, India Tenacious Hub Pvt Ltd Full time ₹ 2,04,000 per year

    requirements for customer executivesales ms telecaller ms office excelprefer for femalelocation - noidaJob Type: Full-timePay: ₹15, ₹17,000.00 per monthBenefits:Cell phone reimbursementProvident FundWork Location: In personSpeak with the employer

  • Customer Relationship Specialist

    2 days ago

    Noida, Uttar Pradesh, India TouchTechSoftware Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring Join Our Team as a Customer Relationship SpecialistDo you thrive on building strong customer relationships and delivering outstanding experiences? Are you a natural problem-solver who loves making a difference? If so, we'd love to have you on our team Role: Customer Relationship Specialist Location: Noida Sector 63 Experience: 1 to 2 years Work...