Customer Relationship Manager

The Customer Relationship Manager (CRM) is responsible for building and maintaining strong, long-term relationships with clients to ensure satisfaction and retention. This role involves acting as the primary point of contact for key customers, addressing their needs, resolving complaints, and identifying opportunities for business growth through upselling...

Key Responsibilities:Manage and maintain the CRM system (e.g., Zoho)project handling support serviceDevelop and implement CRM strategies to increase customer retention and conversion.Manage automation flows such as welcome emails, follow-ups, and feedback loops.Train internal teams on CRM usage and best practices when needed.Handle customer feedback and...

Job DescriptionKey Job Responsibilities -1. Acquire quality clients through networking, data base, market intelligence and references from existing clients.2. Generate Cross Sell revenue through Financial Planning.3. Promote Focus Product of the month4. Maintain records of business on internal software.5. Induct new clients to the Central Dealing Desk for...

We are seeking a dynamic and results-driven Relationship Officer – Home Loan to effectively source and manage business through DSAs, builders, and channel partners. The ideal candidate will build strong relationships, achieve sales targets, and contribute to the growth of our home loan portfolio.Key Responsibilities:- Generating business through DSAs,...

Monthly CTC: Rs. 20k to 25k + incentivesResponsibilities:Recover abandoned carts via outbound callsConvert leads & handle objectionsUpsell/cross-sell productsManage follow-ups & CRM logsAchieve sales targets & ensure customer satisfactionFlexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave...

Job DescriptionRelationship Management:Oversee the banking and investments relationship of clients, driving overall growth of Liabilities & Investment business from High Net Worth (HNI) segment.Develop, manage, and expand customer relationships by delivering exceptional service that exceeds client expectations for the most important customer segment.Identify...

Manage incoming phone callsGenerate sales leads.Identify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/toolsKeep records of customer interactions, process customer...

Job OverviewThe primary function of this role is to manage customer complaints and warranty issues, ensuring timely resolution and maximizing customer satisfaction.Key ResponsibilitiesCustomer Complaints Management: Handle and resolve customer complaints efficiently, focusing on quick issue resolution.Warranty Management: Oversee warranty issues, addressing...

Job Number 24153254 Job Category Sales Marketing Location Courtyard Aravali Resort 96C6 and H49 Gothda Faridabad Haryana India Schedule Full-Time Located Remotely N Relocation N Position Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities Ensures business is turned over properly and in a...

Job Summary">We are seeking an experienced Enterprise Sales Professional to drive business growth and expansion in the Indian market by identifying new opportunities and nurturing strategic partnerships. The ideal candidate will be responsible for sales of a SaaS Product, building a strong sales pipeline through research and managing deal sizes.">About the...