Key Account Manager

6 hours ago

Delhi, Delhi, India MVK Staffing Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Description Gender : Female Candidates Only
Designation: Deputy Key Accounts Manager Responsible for handling the most important client accounts of the organisation. Must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client s needs, work within the company to ensure deadlines for the client are met and help the client succeed. Also bring in new business from existing clients or contacts and will develop new relationships with potential clients Main Responsibilities Sourcing deals and offers or have experience in merchant acquiring. Planning and overseeing new marketing initiatives Sourcing the Offer from Premium Standalone Restaurants, 5 Stars Hotels, Premium Chains Like CCD, Dominos, Barista Etc. Developing a solid and trusting relationship between major key clients and company. Resolving key client issues and complaints Developing a complete understanding of key account needs. Anticipating key account changes and improvements Managing communication between key clients and internal teams, accounts team assigned to each client. Strategic planning to improve client results Establishing and overseeing internal budgets with the company and external budgets with the client Working with design, sales team, creative, advertising, logistics, manager, marketing and team members from other departs dedicated to the same client accounts to ensure the highest quality of materials are being produced and all client needs met Collaborating with the sales team to maximize profit by up-selling or cross-selling Planning and presenting reports on account progress, goals and quarterly initiatives to share with team members, stakeholders and possible use in future case studies or company training Meeting all client needs and deliverables according to proposed timelines. Analysing client data to provide customer relationship management Expanding relationships and bringing in new clients. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Play an integral part in generating new sales that will turn into long-lasting relationship Prepare regular reports of progress and forecasts to internal and external stakeholders using key accounts metrics Knowledge and Skills At least 5years experience in this domain Bachelor s degree in business, marketing or related filed You have experience of team handling, organised team player, Goal Oriented, Ability to manage complex projects, prioritize, multi-task and manage time efficiently Excellent organisational skills, Self-motivated and self-directed Ability to flourish with minimal guidance, be proactive and handle uncertainty In-depth understanding of company key clients and their positions in the industry Proven result of delivering client solutions and meeting sales goals Proficient in Work, Excel, Outlook and PowerPoint Comfortable using a computer for various tasks

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