Relationship Engagement Manager

9 hours ago

Bengaluru, Karnataka, India d225bd59-9f77-49ff-bfdf-72e8f1922c1b Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Job Title:
Relationship Engagement Manager /Lead

Location:
Bangalore, India

Experience:
8–12 years

Industry:
Consulting, Staffing, Professional Services

Mode:
Onsite – 5 days working from Bangalore office

About Emagine
emagine is a leading European consultancy delivering high-end IT and business services across 11+ countries. Our India operations in Bangalore support global consulting functions and ensure high-quality service delivery through expert-led consulting and client engagement.
Role Overview
We are looking for an experienced Relationship Engagement & Vendor Manager to manage end-to-end consultant lifecycle operations while also acting as a key point of contact for client relationships in India and the UK. This hybrid role combines:

  • Consultant lifecycle ownership
  • Vendor & client management
  • Contract extension & negotiation
  • Relationship engagement
  • Legal & contract coordination
  • Service delivery & account support

You will work closely with client stakeholders, deployed consultants, internal leadership, and legal/commercial teams to ensure smooth operations and contract continuity.

Main Responsibilities

  • Manage the full consultant lifecycle: onboarding, deployment, confirmation, extension, and exit.
  • Coordinate offer letters, contracts, onboarding documents, and induction.
  • Ensure timely background verification and joining formalities.
  • Track consultant performance, attendance, timesheets, and project milestones.
  • Act as the primary point of contact for client stakeholders and vendor partners.
  • Manage contract negotiations and commercial terms with clients.
  • Support account teams in addressing operational issues, escalations, or delays.
  • Ensure compliance with statutory requirements and maintain audit-ready documentation.
  • Liaise with payroll & finance teams to ensure timely salary disbursal.
  • Conduct regular engagement check-ins and address consultant grievances promptly.
  • Prepare MIS reports, consultant dashboards, and provide timely updates to internal leadership.

Key Requirements

  • Bachelor's degree; MBA/PGDM in HR or related field preferred.
  • 8–12 years of experience in consulting, staffing, HR operations, or vendor management.
  • Experience supporting UK or Europe-based clients preferred.
  • Strong understanding of consultant lifecycle, contracts, and compliance.
  • Familiarity with vendor management platforms (Beeline, Fieldglass, PRO, etc.).
  • Strong English communication skills (verbal & written).

Nice to Have

  • Excellent relationship-building & stakeholder management.
  • Strong negotiation & commercial awareness.
  • Solution-oriented mindset with high ownership.

Other Details
This position is based in Bangalore with a focus on operations and support for clients across India and the UK. It involves managing multiple accounts and ensuring high-quality service delivery.

Why Work at emagine?

  • Opportunity to work with a top-tier European consulting brand.
  • Exposure to UK and EU clients and global functions.
  • Competitive compensation, benefits, and recognition programs.
  • Culture focused on autonomy, innovation, and performance.
  • Access to advanced tools, global processes, and international best practices.

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