Engagement Manager

6 days ago

Bengaluru, Karnataka, India Wenger & Watson Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Key Responsibilities

Business Consulting & Client Relationship Management

  • Lead reporting and dashboarding engagements across industries such as
    Retail, Airlines, Automotive
    , and more.
  • Build and maintain senior-level client relationships, ensuring alignment with business goals and driving account growth.
  • Collaborate with sales and consulting teams to shape solutions for
    RFPs and proposals
    , including pricing and delivery models.
  • Develop and deliver
    impactful presentations
    that communicate insights, strategy, and value clearly.
  • Understand client reporting needs and translate them into scalable BI solutions using tools like
    Power BI, Tableau, Alteryx, SQL, Excel
    , etc.
  • Articulate how
    AI/ML and GenAI
    can enhance BI capabilities, including automation, personalization, and predictive insights.
  • Stay updated on industry best practices in
    reporting, data visualization, and AI for BI
    .

Delivery Management

  • Own end-to-end delivery of reporting solutions, from requirement gathering to deployment and support.
  • Ensure timely and high-quality delivery across multiple projects, managing risks and dependencies.
  • Define and track KPIs, ensuring measurable impact and client satisfaction (NPS).
  • Mentor and guide teams in reporting best practices, dashboard design, and data storytelling.
  • Ensure data governance, accuracy, and consistency across reporting platforms.
  • Manage account-level P&L, ensuring profitability and revenue growth.

The Person: Qualification & Experience

  • 10+ years
    of experience in analytics and consulting, with
    4+ years
    in leadership roles.
  • Proven experience in delivering
    reporting and dashboarding solutions
    using
    Power BI, Tableau, Alteryx, SQL, Excel
    , etc.
  • Strong domain expertise in
    Retail, Airlines, Automotive
    , or similar industries.
  • Basic understanding of
    AI/ML techniques
    and
    GenAI concepts
    to support BI innovation.
  • Excellent stakeholder management, including
    C-suite engagement
    across geographies.
  • Experience in
    proposal development, RFP responses, and client presentations
    .
  • Strong business acumen with the ability to
    quantify and articulate business value
    .
  • Exceptional
    communication and articulation skills
    .
  • Willingness to travel for client engagements.

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