Customer Engagement Manager

2 days ago

Bengaluru, Karnataka, India Stellaspire Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Designation: Customer Engagement Manager

Location: Bangalore

Experience: 3+ years (Preferred experience in the Power Sector)

Languages: Proficient in English and Kannada

Position: Full Time (No Hybrid)

Salary: Competitive

About Us

AI ML Startup set up in 2015 which is in the domain of power, banking, agriculture sector etc. and working directly with Karnataka Govt to offer insights and decisions.

Company website: -

LinkedIn: -

You will be part of the team that is delivering large transformational projects to energy utilities, banks and government bodies utilizing our in-house patented AI driven products. 

products.

We are looking for an experienced Customer Engagement Manager. The ideal candidate will

play a pivotal role in building and nurturing relationships with our clients, ensuring a seamless

customer experience while driving satisfaction and loyalty. Preference will be given to

candidates with experience in the power sector and proficiency in both English and Kannada.

Please send in your applications to Aren at If possible, Please

include links to projects developed by you.

Key Responsibilities

● Act as the primary point of contact for clients, ensuring excellent service and satisfaction.

● Understand client requirements and provide tailored solutions leveraging our IT services

and decision science expertise.

● Manage customer onboarding, training, and regular engagement to enhance user

adoption of our solutions.

● Collaborate with internal teams to resolve client issues promptly and effectively.

● Identify opportunities to upsell or cross-sell services to existing clients.

● Develop and execute customer retention strategies.

● Collect and analyze feedback to improve services and product offerings.

● Prepare reports on customer engagement metrics and present insights to leadership.

Requirements

● Bachelor's degree in Business Administration, IT, or a related field.

● 3+ years of experience in customer engagement, relationship management, or a similar

role, preferably in the power sector.

● Proficiency in English and Kannada is mandatory.

● Strong interpersonal and communication skills to liaise effectively with diverse

stakeholders.

● Excellent problem-solving skills with a proactive approach to client management.

● Familiarity with CRM tools and customer engagement best practices.

● Ability to multitask and thrive in a fast-paced environment.

Preferred Qualifications

● Knowledge of AI/ML technologies.

● Exposure to power market operations and energy sector challenges.

● Proven track record of successful client relationship management.

Why Join Us?

● Opportunity to work in a dynamic and innovative IT environment.

● Collaborative work culture with ample growth opportunities.

● Competitive salary and benefits package.

If you are passionate about building strong client relationships and have the skills and experience, we seek, we encourage you to apply

  • Customer Engagement Manager

    4 days ago

    Bengaluru, Karnataka, India SAP Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

  • Customer Engagement Manager

    4 days ago

    Bengaluru, Karnataka, India Hudini Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role: Customer Engagement ManagerLocation: BangaloreJob Type: Full TimeNotice Period: Immediate JoinersThe RoleWe are seeking aCustomer Engagement Manager based in Indiato join our Global Engagement Team. This role blendsclient-facing relationship managementwithproject implementation oversight. You will be the face of Hudini to luxury hospitality...

  • Customer Engagement Manager

    1 week ago

    Bengaluru, Karnataka, India SAP Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

  • Customer Engagement Manager

    2 weeks ago

    Bengaluru, Karnataka, India Cyient Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Customer Engagement Manager for Aero Growth accounts for the India business. Responsible for Aero Growth Accounts within India and, building customer connections for the major Aero accounts, and generating business opportunities.Job Description for Program Manager:Customer relationship management by strategic account planning, business development, and...

  • Engagement Manager

    2 weeks ago

    Bengaluru, Karnataka, India Tracxn Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionLocation: Bangalore . Job type: Full time . Work from: Office . Work Time: 9 am - 6 pmPosition OverviewThe Engagement Manager plays a critical role in customer success, responsible for managing the entire customer journey—from onboarding to renewals. This role focuses on enhancing customer engagement, ensuring seamless platform adoption, and...

  • Engagement Manager

    2 weeks ago

    Bengaluru, Karnataka, India Tracxn Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionLocation: Bangalore . Job type: Full time . Work from: Office . Work Time: 2 pm - 11 pmPosition OverviewThe Engagement Manager plays a critical role in customer success, responsible for managing the entire customer journey—from onboarding to renewals. This role focuses on enhancing customer engagement, ensuring seamless platform adoption,...

  • Engagement Manager

    7 hours ago

    Bengaluru, Karnataka, India Tracxn Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    The Engagement Manager plays a critical role in customer success, responsible for managing the entire customer journeyfrom onboarding to renewals. This role focuses on enhancing customer engagement, ensuring seamless platform adoption, and building strong relationships to drive satisfaction and retention.The ideal candidate will possess deep expertise in the...

  • Customer Engagement

    1 hour ago

    Bengaluru, Karnataka, India Dapp Consultants Full time ₹ 4,80,000 - ₹ 9,60,000 per year

    Engaging & Communicating with the customerCRM campaigns ( onboarding, loyalty, festive )Segmentation, personalizationPost-purchase communication.Differentiated benefits for top-tier clientsDashboards ( open rates, repeat purchase, churn )

  • Engagement Manager

    2 weeks ago

    Bengaluru, Karnataka, India ThoughtSpot Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are seeking an Engagement Manager who will lead the delivery of BI and analytics projects for enterprise customers. This role is perfect for someone with hands-on BI experience who has transitioned into project management, and who thrives at the intersection of technology, business, and customer success. As an Engagement Manager, you'll be responsible for...

  • Customer Engagement Associate

    7 hours ago

    Bengaluru, Karnataka, India Ethos Full time US$ 90,000 - US$ 1,20,000 per year

    About EthosEthos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.We leverage deep technology and data science to streamline the life insurance process, making it more accessible and...