Relationship Engagement Manager

Job Title: Relationship Engagement Manager /Lead

Location: Bangalore, India

Experience: 8–12 years

Industry: Consulting, Staffing, Professional Services

Mode: Onsite – 5 days working from Bangalore office

About emagine

emagine is a leading European consultancy delivering high-end IT and business services across 11+ countries. Headquartered in Copenhagen, Denmark, we support global enterprises—especially in financial services, technology, and engineering—through expert-led consulting, managed services, and specialist talent solutions.

Since establishing our India operations in 2018, Bangalore has become a strategic delivery hub supporting global consulting functions, client engagement, and operational excellence. Our teams work closely with key clients across Europe (including the UK) to ensure high-quality service delivery, consultant lifecycle management, and strong account relationships.

Website:

India Office: Bangalore – Global tech park Bellandur

Role Overview

We are looking for an experienced Relationship Engagement & Vendor Manager to manage end-to-end consultant lifecycle operations while also acting as a key point of contact for client relationships in India and the UK.

This hybrid role combines:

Consultant lifecycle ownership

Vendor & client management

Contract extension & negotiation

Relationship engagement

Legal & contract coordination

Service delivery & account support

You will work closely with client stakeholders, consultants deployed at client sites, internal leadership, and the legal/commercial teams to ensure smooth operations, contract continuity, and a superior consultant experience.

Key Responsibilities

1. Consultant Lifecycle Management

2. Manage the full consultant lifecycle: onboarding, deployment, confirmation, extension, and exit

3. Coordinate offer letters, contracts, onboarding documents, and induction

4. Ensure timely background verification and joining formalities

5. Track consultant performance, attendance, timesheets, and project milestones

6. Client & Vendor Relationship Management (India + UK)

7. Act as the primary point of contact for client stakeholders and vendor partners

8. Build strong working relationships with project leads, hiring managers, procurement, and vendor teams

9. Conduct regular cadence calls and feedback sessions with both clients and consultants

10. Collaborate with clients to identify upcoming needs and opportunities

11. Contract Extensions & Commercial Coordination

12. Drive contract extensions by proactively engaging clients and consultants

13. Manage contract negotiations and commercial terms with clients

14. Coordinate with internal legal teams for contract reviews, renewals, and documentation

15. Ensure adherence to compliance, legal, and contractual obligations

16. Operations & Service Delivery

17. Ensure seamless service delivery and consultant performance

18. Work across procurement tools and vendor management platforms (Beeline, Fieldglass, PRO)

19. Maintain accurate consultant records, trackers, and operational dashboards

20. Support account teams in addressing operational issues, escalations, or delays

21. Compliance & Documentation

22. Ensure compliance with statutory requirements (PF, ESIC, Gratuity, Shops & Establishment, etc.)

23. Maintain audit-ready documentation and consultant records

24. Coordinate with compliance, finance, and legal teams for updates and filings

25. Payroll & Timesheet Coordination

26. Liaise with payroll & finance teams to ensure timely salary disbursal

27. Track timesheets, client approvals, and billing cycles

28. Resolve discrepancies related to pay, attendance, invoicing, or client approvals

29. Consultant Engagement & HR Support

30. Conduct regular engagement check-ins and welfare calls

31. Address consultant grievances, concerns, and escalations promptly

32. Drive retention, motivation, and long-term consultant success

33. Run engagement initiatives and communication programs

34. Reporting & Stakeholder Communication

35. Prepare MIS reports, consultant dashboards, extension trackers, and status reports

36. Provide timely updates to internal leadership and account managers

37. Support client audits and business reviews

Qualifications

• Bachelor's degree; MBA/PGDM in HR or related field preferred

• 7–12 years of experience in consulting, staffing, HR operations, account management, or vendor management

• Experience supporting UK or Europe-based clients (preferred)

• Strong understanding of consultant lifecycle, contracts, and compliance

• Familiarity with vendor management platforms (Beeline, Fieldglass, PRO, etc.)

• Strong English communication skills (verbal & written)

Key Competencies

• Excellent relationship-building & stakeholder management

• Strong negotiation & commercial awareness

• Solution-oriented mindset with high ownership

• Ability to manage multiple accounts and consultants simultaneously

• Strong organisational skills with attention to detail

• Empathy, professionalism & proactive communication

• Comfort in a fast-paced, dynamic consulting environment

Why Work at emagine?

• Opportunity to work with a top-tier European consulting brand

• Exposure to UK and EU clients, stakeholders, and global functions

• Clear career growth and cross-border opportunities

• Work within a collaborative, fast-paced, and supportive environment

• Competitive compensation, benefits, and recognition programs

• Culture focused on autonomy, innovation, and performance

• Access to advanced tools, global processes, and international best practices