Customer Success Manager

10 hours ago


Noida, Uttar Pradesh, India Hirestar Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

is a leading background verification company powered by blockchain technology. Our platform enhances transparency and ensures tamper-proof reports, setting us apart in the industry. We offer comprehensive verification services, including educational degree checks, past employment verifications, Aadhaar, PAN, and driving license verification, as well as crime checks and drug tests. Based in Noida, we streamline the verification process to help HR professionals find the perfect candidates. Our unique solutions also include offer letter generation to tackle issues like moonlighting and offer shopping.

Role Description

This is a full-time on-site role for a Customer Success Manager, located in Noida. The Customer Success Manager will be responsible for ensuring customer satisfaction, retaining customers, and building strong relationships. Day-to-day tasks include addressing customer inquiries, analyzing customer data, and providing excellent customer service to help clients make the most of our platform and services.

Qualifications

  • Customer Satisfaction, Customer Service, and Customer Retention skills
  • Analytical Skills and ability to analyze customer data
  • Relationship Building skills
  • Excellent written and verbal communication skills
  • Ability to work effectively in a team environment
  • Experience in the technology or HR industry is a plus
  • Bachelor's degree in Business, Communications, or related field


  • Noida, Uttar Pradesh, India AppX (YC S21) Full time

    Customer Success Manager | AppXJob Location: Sec-62, Noida.Experience: YearsCompensation: Max CTC Up to 25K Per Month (Depending upon the last drawn and total experience)Mode: Work from OfficeRole DescriptionThis is a full-time role for a Customer Success Manager at AppX (YC S21). The Customer Success Manager will be responsible for ensuring customer...


  • Noida, Uttar Pradesh, India Kovaion Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    In Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...


  • Noida, Uttar Pradesh, India Spectral Consultants Full time

    Key Responsibilities:Client Onboarding & Relationship Management:- Seamlessly onboard new customers and guide them through the platform.- Develop and maintain strong relationships with key stakeholders in client accounts. Customer Success Strategy:- Proactively monitor customer health metrics to identify potential issues and opportunities for...


  • Noida, Uttar Pradesh, India AppX (YC S21) Full time

    Customer Success Manager | AppXJob Location: Sec-62, Noida.Experience: 0.6-2 YearsCompensation: Max CTC Up to 25K Per Month (Depending upon the last drawn and total experience)Mode: Work from OfficeRole DescriptionThis is a full-time role for a Customer Success Manager at AppX (YC S21). The Customer Success Manager will be responsible for ensuring customer...


  • Noida, Uttar Pradesh, India AppX (YC S21) Full time

    Customer Success Manager | AppX Job Location: Sec-62, Noida. Experience: 0.6-2 Years Compensation: Max CTC Up to 25K Per Month (Depending upon the last drawn and total experience) Mode: Work from Office Role Description This is a full-time role for a Customer Success Manager at AppX (YC S21). The Customer Success Manager will be responsible for ensuring...


  • Noida, Uttar Pradesh, India Attentive Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About is a fast-growing vertical SaaS start-up, funded by PeakXV (Surge), Infoedge and Vertex Ventures, that provides innovative software solutions for the landscape, paving & construction industries in the United States. Our mission is to help businesses in this space improve their operations and grow their revenue through our simple & easy-to-use software...


  • Noida, Uttar Pradesh, India Credgenics Full time

    Job DescriptionAbout CredgenicsCredgenics is a leading SaaS-based debt resolution and legal automation platform. We help financial institutions improve their collections, reduce delinquencies, and enhance customer relationships using data-driven insights and advanced technology.Job SummaryWe are looking for an experienced and proactive Customer Success...


  • Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job OverviewWe are seeking a highly skilled Strategic Customer Success Manager to join our team. In this role, you will be responsible for managing post-sales customer interactions, ensuring smooth onboarding, monitoring service delivery against SLAs, handling escalations, and coordinating internal teams for change requests and audits.You will serve as the...


  • Noida, Uttar Pradesh, India REALCODERZ Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Success ManagerCompany:RealCoderzLocation:NoidaExperience:2-4 YearsAbout RealCoderz:Realcoderz is revolutionizing physical security with an AI-powered platform for surveillance and operational intelligence. We transform standard CCTV systems into proactive tools that enhance safety and efficiency for clients in key sectors like education,...


  • Noida, Uttar Pradesh, India Vjal Institute Full time

    We are an AI-led institute and product company, designing and delivering advanced AI solutions that transform education, enterprises, and everyday problem-solving. We are looking for a Customer Journey Success Manager who can ensure that every customer not only uses but thrives with our products.Role Overview:This role goes beyond customer support and...