Officer, Customer Service Officer, Consumer Banking Group

11 hours ago

Ghaziabad, Uttar Pradesh, India at DBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Officer, Customer Service Officer, Consumer Banking Group - (WD

Business Function:

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Job Purpose

The position ensures to:

  • Execute all aspects related to branch operations in a timely and effective manner
  • Ensure effective customer service

Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers

Key Accountabilities (List the expected end results or KPIs that the job holder is expected to achieve for this job. Do not list more than 5)

Fulfil all responsibilities in relation to:

  • Contribute to efficient operation of the branch through accurate & timely processing of customer related transactions and account maintenance
  • Ensure achievement of own targets and support branch target achievement through effective upselling and cross-selling to the customers

Support the branch operations officer in book-keeping and maintenance of documents.

Job Duties & Requirements

  • Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
  • Process cash transactions, transfer transactions and clearing of instruments
  • Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
  • Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
  • Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.

Required Experience

2-4 years Banking Experience

Education / Preferred Qualifications

Graduate preferably Banking/Commerce

Core Competencies

  • Excellent interpersonal and communication skills
  • Ability to build strong relationships with clients.
  • Responsible
  • Ability to meet deadlines.
  • Knowledge about internal/external regulations.

Technical Competencies

Good Computer Knowledge

Work Relationship

  • Team player
  • Self-motivated and takes initiative

Apply Now

  • We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Primary Location: India-Uttar Pradesh-Ghaziabad Job: Operations Schedule: Regular Employee Status: Full-time : Job Posting: Oct 10, 2025, 2:30:00 AM

  • Customer Relationship Officer

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India Gro Digital Platforms Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionGro Digital Platforms is an innovative end-to-end digital platform for transporters in India. Established in 2021 as a joint venture between Ashok Leyland Ltd and Hinduja Leyland Finance Ltd, Gro Digital Platforms leverages the legacy of the Hinduja Group. Our platform supports fleet owners, drivers, and shippers, offering opportunities to...

  • Logistics & Customer Service Officer

    1 week ago

    Ghaziabad, Uttar Pradesh, India Britannia Industries Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Title: Customer Service OfficerFunction: ReplenishmentEducation Qualification:Graduation/Post Graduation in ManagementExperience (in years):3-5 years of experience in Logistics Management & Customer ServiceStakeholders (Internal)Demand PlanningRegional Customer service & Logistics ManagerPlanning TeamTransportation TeamLegal teamPurchase & IT...

  • Senior Customer Service Associate

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India UnitedHealth Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionUnitedHealth Group is a health care and well-being company dedicated to helping people live healthier lives and improving the health system for everyone. With 340,000 colleagues working across two distinct and complementary businesses, we aim to build a high-performing health system by improving access, affordability, outcomes, and...

  • Chief Executive Officer

    1 week ago

    Ghaziabad, Uttar Pradesh, India Right Advisors Private Limited Full time ₹ 20,00,000 - ₹ 80,00,000 per year

    JOB TITLE:Chief Executive Officer (CEO)LOCATION:Sahibabad, Uttar Pradesh (Plant + Office Campus)REPORTS TO:Chairman & Managing Director (CMD)ABOUT THE COMPANYA mid-sized forging and manufacturing company specializing in high-quality, customized steel forgings primarily in theOil & Gas and Petrochemicalssectors. The company is also building new verticals...

  • Logistics & Customer Service Officer (16/09/2025)

    4 weeks ago

    Ghaziabad, Uttar Pradesh, India Britannia industries Full time

    Position Title Customer Service Officer Function Replenishment Education Qualification Graduation Post Graduation in Management Experience in years 3-5 years of experience in Logistics Management Customer Service Stakeholders Internal Demand Planning Regional Customer service Logistics Manager Planning Team Transportation Team Legal team...

  • Retail Sales Officer

    7 hours ago

    Ghaziabad, Uttar Pradesh, India Titan Company Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Retail Sales Officer Tanishq JewelleryLocation: Delhi NCR (Multiple Stores)Department: Sales – Retail JewelleryReports To: Store ManagerAbout Tanishq:Tanishq, a division of Titan Company Limited (Tata Group), is India's most trusted jewellery brand. We take pride in offering exquisite designs, exceptional craftsmanship, and a premium customer...

  • Accountant and Office Administration

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India Rishesh Sharma Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Manage accounts & financial records in Tally Prime, GST/TDS compliance, bank reconciliation, and MIS reporting using tools Magenta BI. Handle business financing with banks, office admin., and data analysis using Excel/Power BI for strategic insights.

  • Administration Officer

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India ITS Dental College Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesAdministrative officer requires strong organizational, communication, and problem-solving abilities, as well as proficiency in time management.Should possess technical skills related to office software and equipment, and interpersonal skills for effective interaction with colleagues and clients.Effectively conveying information both...

  • Front Office Executive

    4 days ago

    Ghaziabad, Uttar Pradesh, India Dr. Bakshi's Bakson's Homoeopathy South Extension Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Description: Front Office Executive.Bakson Group is well equipped to provide a high quality of personalized care for all your health and medical requirements.We are seeking a friendly and organized Receptionist to join our homeopathic medical clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer...

  • Backoffice Customer Service Associate

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India McGraw Hill Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    As a Back-Office Customer Service Associate at McGraw Hill in Noida, you play a crucial role in enhancing the customer experience for the US business. Your responsibilities include: - Processing physical return/refunds, account maintenance, order management, and provisioning digital licenses into proper accounts. - Sorting, organizing, and processing digital...