
Backoffice Customer Service Associate
3 hours ago
As a Back-Office Customer Service Associate at McGraw Hill in Noida, you play a crucial role in enhancing the customer experience for the US business. Your responsibilities include: - Processing physical return/refunds, account maintenance, order management, and provisioning digital licenses into proper accounts. - Sorting, organizing, and processing digital images of labels and RGAs using Salesforce and Oracle systems. - Reviewing system-generated error messages to determine customer credit across various return policies. - Creating accounts, triggering notifications to customers, updating contracts, and analyzing orders on hold. - Performing quality reviews of new orders, identifying errors, resolving issues, and reporting trends to leadership. To excel in this role, you need: - Minimum 1 year of experience in a contact center, operations, back-office, or US customer service environment. - Excellent Microsoft Office skills. - Knowledge of Salesforce, Oracle, or Smartsheet would be advantageous. - Bachelor's degree in a related field or equivalent experience. - Experience in a publishing company is a plus. At McGraw Hill, you will have the opportunity to grow in a culture of curiosity and innovation. In addition to a competitive salary, you will receive one-time meal, free transport, achievable bonus, and the chance to work with a successful team dedicated to making a difference. Please note that all communication from McGraw Hill recruiters will come from a email address or through the iCIMS Applicant Tracking System. Any other email domain should be considered suspicious, and sensitive information will never be requested via email.,
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Senior Customer Service Associate
5 hours ago
Ghaziabad, Uttar Pradesh, India UnitedHealth Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionUnitedHealth Group is a health care and well-being company dedicated to helping people live healthier lives and improving the health system for everyone. With 340,000 colleagues working across two distinct and complementary businesses, we aim to build a high-performing health system by improving access, affordability, outcomes, and...
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F&B Service Associate
8 hours ago
Ghaziabad, Uttar Pradesh, India Ramada by Wyndham Ghaziabad Vasundhara Full time ₹ 2,00,000 - ₹ 4,00,000 per yearAn F&B Service Associate provides high-quality guest service by welcoming diners, taking and serving food and beverage orders, managing dining areas, handling payments, and ensuring guest satisfaction while upholding health, safety, and professional standards.
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Ghaziabad, Uttar Pradesh, India Rentrip Full time ₹ 4,00,000 - ₹ 6,00,000 per yearAbout Rentrip ServicesRentrip Services Pvt Ltd is a leading vehicle rental company committed to providing seamless and reliable transportation solutions to our customers. We pride ourselves on exceptional customer service and ensuring every rental experience exceeds expectations.Job SummaryWe are seeking a dedicated and customer-focused Customer Support...
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Customer Service
5 days ago
Ghaziabad, Uttar Pradesh, India Circusinc private limited Full time ₹ 4,80,000 - ₹ 5,40,000 per yearKey ResponsibilitiesAct as the primary point of contact for clients, ensuring smooth communication and excellent customer service.Build and maintain long-term client relationships by understanding needs and delivering customised solutions.Prepare accurate costings, budgets & proposals for client requirements.Manage vendor negotiations, contracts, and...
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Customer Service Support
2 days ago
Ghaziabad, Uttar Pradesh, India Adroit Synergies Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionAdroit Synergies Pvt. Ltd. is a new generation global business service provider specializing in Business Process Outsourcing (BPO) solutions. With deep experience and knowledge of various industries, Adroit collaborates with clients to drive enhanced performance targets, including improved customer satisfaction, increased sales, and higher...
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Service Engineer
2 weeks ago
Ghaziabad, Uttar Pradesh, India Celeros Flow Technology Full time ₹ 5,00,000 - ₹ 8,00,000 per yearJOB SUMMARYMay perform duties of Field Service Engineer and/or Service Center Engineer. Delivers post-sale services at customer sites including installation, maintenance and repair of organization and third-party products and services (e.g., performs teardown, diagnostic tests) to ensure that all function properly. Responds to customer questions regarding...
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Service Engineer
7 hours ago
Ghaziabad, Uttar Pradesh, India Celeros Flow Technology Full time ₹ 8,00,000 - ₹ 24,00,000 per yearCeleros Flow Technology, LLCFor over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the...
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Service Engineer
2 weeks ago
Ghaziabad, Uttar Pradesh, India Celeros Flow Technology Full time ₹ 8,00,000 - ₹ 24,00,000 per yearCeleros Flow Technology, LLCFor over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the...
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Business Growth Associate
2 weeks ago
Ghaziabad, Uttar Pradesh, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 6,00,000Job OpportunityWe are looking for a skilled and dedicated professional to join our team as a Business Growth Associate. In this role, you will be responsible for developing and nurturing strong relationships with our clients, assisting them in achieving their business objectives.The ideal candidate will have a strong academic background, excellent...
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Ghaziabad, Uttar Pradesh, India upGrad Full timeDesignation- Associate- Customer SupportBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 4.5LPA Shift Details- Mon- Fri | 10:30 AM- 7:30 PM | Work From OfficeAbout the RoleWe are looking for an Associate- Customer Support to help manage and smoothly run our programs. The role involves working closely with internal teams, learners, and external...