Retail Sales Officer

5 hours ago

Ghaziabad, Uttar Pradesh, India Titan Company Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Retail Sales Officer Tanishq Jewellery

Location: Delhi NCR (Multiple Stores)

Department: Sales – Retail Jewellery

Reports To: Store Manager

About Tanishq:

Tanishq, a division of Titan Company Limited (Tata Group), is India's most trusted jewellery brand. We take pride in offering exquisite designs, exceptional craftsmanship, and a premium customer experience.

Role Overview:

As a Retail Sales Officer, you will be the face of Tanishq — assisting customers in finding jewellery that matches their style and occasion while delivering an exceptional in-store experience.

Key Responsibilities:

  • Greet customers warmly and understand their needs.
  • Present and explain product features, purity, and value to customers.
  • Achieve individual and store sales targets.
  • Ensure high levels of customer satisfaction through excellent sales service.
  • Maintain product displays, store cleanliness, and visual merchandising standards.
  • Handle customer queries, exchanges, and billing smoothly.
  • Build and maintain long-term customer relationships.
  • Stay updated with product knowledge, promotions, and new launches.
  • Adhere to company policies, including KYC, security, and ethical sales practices.

Requirements:

  • Qualification: 12th pass / Graduate in any discipline.
  • Experience: 1–10 years in retail sales (Jewellery, Apparel, Luxury, or FMCG preferred).

  • Skills:

  • Strong communication and interpersonal skills

  • Customer service orientation
  • Confidence and grooming suitable for a premium retail environment
  • Basic computer knowledge for billing and CRM

Benefits:

  • Attractive salary + incentives
  • Training & career growth opportunities within Titan
  • Employee discounts on Titan products
  • Supportive and professional work culture

Work Timings:

Rotational shifts as per retail operations (including weekends & holidays).

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