L&D Manager

7 days ago

Mumbai, Maharashtra, India GeBBS Healthcare Solutions Full time US$ 90,000 - US$ 1,20,000 per year

Position Overview

  • Designation: Manager – Learning & Development – IC Role
  • Department: Human Resources
  • Location: Airoli, Mumbai
  • Industry - RCM (Revenue Cycle Management)
  • Reporting to: Director, Human Resources
  • Shift: 11 AM to 8 PM / 12 PM to 9 PM (Work from Office)

Key Responsibilities

1. Finance

  • Assist in developing and maintaining a matrix to measure Training ROI.

2. Management Information Systems (MIS)

  • Maintain 100% accuracy in training records and analysis within Turnaround Time (TAT).
  • Facilitate and deliver planned training sessions as per the training calendar.

3. Instructional Design

  • Training Needs Assessment (TNA): Conduct TNA, implement, and roll out training solutions.
  • Content Development: Develop training content according to the ADDIE model.
  • Instructional Design Tasks:
  • Conduct needs assessments and determine appropriate learning approaches.
  • Apply learning theories, collaborate with stakeholders, and design curriculums or learning solutions.
  • Create instructional materials, analyze and integrate technology options, develop instructional materials, and evaluate learning designs.
  • Present the program to the internal team one week before launch.
  • Assessment Centers, Policies & SOPs:
  • Formulate policies to address identified gaps, and create SOPs, process documents, and templates.
  • Manage and implement assessment centers.

4. Training Delivery and Management

  • Manage the learning environment, convey objectives, and align solutions with course objectives and learner needs.
  • Ensure organized and facilitated training man-hours across all levels.
  • Complete the end-to-end process for training programs.
  • Research and identify key learning programs through market analysis.
  • Deliver training through various methodologies and participate in other relevant training projects.
  • Provide feedback post-training sessions.

This role combines instructional design, strategic planning, content development, and training facilitation. It also emphasizes policy development, ROI measurement, and using data-driven methods to enhance learning outcomes.

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