Guest Relations Executive

5 days ago

Gurgaon, Haryana, India ArtThou Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Guest Relations & Social Media Executive

Role summary:We're seeking a proactive professional with strong hospitality and communication skills to assist daily operations and elevate our brand online. You'll welcome guests and clients, manage schedules and coordination, and design/post engaging content across social channels. Curiosity and willingness to learn are essential.

Responsibilities

  • Guest relations: Greet visitors, manage front‑desk queries, coordinate meetings and events, ensure a warm, professional experience, handle guests at events.
  • Communication: Draft emails, handle calls and messages, prepare brief reports, maintain clear internal updates.
  • Assistant duties: Calendar management, travel and logistics, vendor follow‑ups, basic documentation, and task tracking.
  • Social media design & posting: Create simple graphics, reels, and posts; write captions; schedule content; monitor comments/DMs.
  • Brand presence: Keep profiles updated, collect photos/videos from events, and ensure consistency with brand guidelines.
  • Learning & growth: Explore new tools for design, automation, and analytics; implement improvements based on data, should be open and flexible to learn new things and explore new aspects.

Requirements

  • Education/Experience: Graduate with 1–3 years in hospitality, admin, or social media; freshers with strong aptitude are welcome.
  • Skills: Excellent English/Hindi communication, client handling, basic Canva/Figma skills, Instagram/LinkedIn familiarity, MS/Google Workspace.
  • Traits: Detail‑oriented, organised, positive attitude, ownership mindset, and eagerness to learn.
  • Location: On‑site in Gurugram/Delhi NCR.

Benefits

  • Work environment: Supportive team with mentorship.
  • Growth: Training on design, content, and digital tools; clear performance milestones.
  • Compensation: Competitive salary per experience; incentives based on social media and guest satisfaction metrics.

How success is measured

  • Guest experience: Prompt, courteous handling of visitors and queries.
  • Operational support: Reliable calendar, documentation, and follow‑through.
  • Social metrics: Consistent posting, content quality, engagement growth, and timely responses.

Job Types: Full-time, Fresher

Pay: ₹15, ₹20,000.00 per month

Ability to commute/relocate:

  • Gurgaon City, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • 3year: 1 year (Preferred)

Language:

  • English, Hindi (Preferred)

License/Certification:

  • Graduation Certificate (Preferred)

Location:

  • Gurgaon City, Haryana (Preferred)

Shift availability:

  • Day Shift (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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