
Guest Relation Executive
1 day ago
Job Title: Guest Relations Manager
Location: Gurugram, Sector 42 (Golf Course Road)
Industry: Hospitality / Fine Dining / Premium Club
Department: Front Office / Guest Relations
Employment Type: Full Time
Shift: Afternoon & Evening Shifts (with late-night cab facility)
Working Days: 6 days a week with 1 rotational off
Company Overview
Join one of Gurugrams most dynamic and experiential fine dining destinationsspread over 14,000 sq. ft. across two floors. The venue offers a high-energy, immersive atmosphere that blends global culinary influences with nostalgic Indian elements, curated to elevate every celebration. Known for its vibrant design, exceptional service, and large seating capacity, this is a place where hospitality meets innovation.
Role Summary
We are seeking a Guest Relations Manager who will be responsible for delivering a seamless, high-quality guest experience. This role requires a customer-centric individual with a passion for hospitality, excellent communication skills, and the ability to manage front-of-house operations efficiently.
Key Responsibilities
- Greet and welcome guests in a warm and professional manner.
- Manage reservations, guest inquiries, and seating arrangements.
- Ensure a personalized experience for all guests, including VIPs and special occasions.
- Address and resolve guest concerns promptly to ensure satisfaction.
- Coordinate with front office, service, and kitchen teams for smooth operations.
- Supervise and train front-of-house staff on guest service standards.
- Maintain guest records, feedback, and ensure follow-ups.
- Assist in managing guest logistics, including coordinating cab services for late-night departures.
- Oversee guest experience during events, live performances, and high-footfall days.
Candidate Requirements
- Education: Graduate/Diploma in Hotel Management or Hospitality preferred.
- Experience: 35 years in guest relations/front office in the hospitality or premium dining sector.
Skills:
Excellent interpersonal and communication skills
- Strong problem-solving and conflict-resolution abilities
- Ability to multitask and remain composed in a fast-paced environment
Familiarity with reservation and POS systems
Flexibility: Comfortable with afternoon/evening shifts and rotational weekly offs.
- Location: Should be based in Gurugram or willing to relocate.
Additional Information
- Shift Timing: Afternoon & Evening (Late-night cab facility available within Gurugram)
- Work Days: 6 Days Working (1 Rotational Off)
- Facility: Cab service provided for late-night shifts
- Venue Type: Premium Club / High-Energy Dining Venue
How to Apply
Apply through Naukri or email your resume to .
-
Guest Relation Executive
2 weeks ago
Gurgaon, Haryana, India Central Park Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionCentral Park is a leading real estate developer in the luxury residential segment in the Delhi NCR region. The company excels in creating conceptual living spaces with projects spanning hospitality and high-end living in Gurugram, Delhi, Noida, and Goa. Central Park is known for its innovative designs and high-quality developments.Role...
-
Guest Relations Executive
3 days ago
Gurgaon, Haryana, India Agnayi infra resources Full time ₹ 4,00,000 - ₹ 8,00,000 per yearThe Guest Relation Executive( GRE) is responsible for ensuring exceptional guest experiences by providing a warm welcome, handling guest inquiries and complaints, and maintaining a high level of service standards. The GRE plays a crucial role in enhancing customer satisfaction and building strong guest relationships.Key Responsibilities:Welcome and greet...
-
Guest Relations Executive
6 days ago
Gurgaon, Haryana, India Choko la (Cosmic Kitchen Pvt. Ltd.) Full time ₹ 2,16,000 - ₹ 2,76,000 per yearWe're Hiring: Guest Relations Executive (GRE/GRSE)Location: [Your Outlet Location]Experience: 0–2 YearsCTC: ₹18,000 – ₹23,000 per monthPosition Type: Full-TimeEducation: Graduate from a reputed institute (mandatory) Job Summary:We are looking for enthusiastic and customer-focused Guest Relations Executives (GRE/GRSE) to join our team. If you're...
-
Guest Relation Executive
1 day ago
Gurgaon, Haryana, India Paras Health Full time ₹ 5,00,000 - ₹ 12,00,000 per yearParas Hospital is hiringRole: Guest relation executive.Note: Mater in Healthcare Management is mandatory.Candidate should be open to work in shifts.Job Summary:The Guest Relations Executive (GRE) serves as the bridge between the hospital and patients, ensuring a superior patient experience. The role involves managing patient interactions, addressing...
-
Guest Relation Executive-Female
6 days ago
Gurgaon, Haryana, India County Group Full time ₹ 4,00,000 - ₹ 12,00,000 per yearRoles and Responsibilities* Greet guests upon arrival, ensure check-in process is smooth and efficient.* Provide exceptional customer service to guests, addressing their needs and concerns.* Maintain a clean and organized reception area, ensuring a welcoming atmosphere for guests.* Collaborate with other departments to resolve any issues or concerns raised...
-
Urgent Search: Guest Relations Executive
3 weeks ago
Gurgaon, Haryana, India Marriott Full timeJob Number 24154782 Job Category Rooms Guest Services Operations Location Le Meridien Gurgaon Delhi NCR Sector 26 M G Road Gurgaon Haryana India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating issuing...
-
15h Left: Guest Relation Manager
3 weeks ago
Gurgaon, Haryana, India Marriott Full timeJob Number 24147022 Job Category Rooms Guest Services Operations Location The Westin Gurgaon New Delhi Number 1 MG Road Gurgaon Haryana India Schedule Full-Time Located Remotely N Relocation N Position Type ManagementJOB SUMMARYPosition directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out...
-
Guest Relationship Executive
1 week ago
Gurgaon, Haryana, India Lamose Infra Llp Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Summary:We are looking for a courteous, well-presented, and customer-focused Guest Relationship Executive to be the first point of contact for our clients and walk-in visitors. The GRE will be responsible for delivering a high-quality customer experience, assisting in site visit coordination, and maintaining client engagement throughout the sales...
-
Guest Experience Expert
4 weeks ago
Gurgaon, Haryana, India WESTIN HOTELS & RESORTS Full timeOur jobs aren t just about giving guests a smooth check-in and check-out Instead we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether...
-
Guest Experience Expert
3 days ago
Gurgaon, Haryana, India Westin Hotels & Resorts Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Gurgaon New Delhi, Number 1, MG Road, Gurgaon, Haryana, India, 122002VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...