Guest Relations Executive

3 days ago


Gurgaon, Haryana, India Agnayi infra resources Full time ₹ 4,00,000 - ₹ 8,00,000 per year

The Guest Relation Executive( GRE) is responsible for ensuring exceptional guest experiences by providing a warm welcome, handling guest inquiries and complaints, and maintaining a high level of service standards. The GRE plays a crucial role in enhancing customer satisfaction and building strong guest relationships.

Key Responsibilities:

Welcome and greet guests with a friendly and professional demeanor.

Assist with check-in/check-out processes, reservations, and general inquiries.

Ensure guest needs and expectations are met promptly and professionally.

Handle guest complaints or concerns calmly and efficiently, escalating issues when necessary.

Maintain up-to-date knowledge of services, promotions, and events.

Coordinate with other departments to ensure seamless guest experiences.

Record and manage guest preferences, feedback, and special requests.

Maintain a tidy and well-presented front desk and reception area.

Uphold company policies, procedures, and service standards.

Qualifications and Skills:

Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).

1-3 years of experience in a customer-facing or hospitality role.

Excellent verbal and written communication skills.

Strong interpersonal and problem-solving abilities.

Ability to multitask and remain calm under pressure.

Well-groomed, with a professional appearance and positive attitude.



  • Gurgaon, Haryana, India Central Park Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionCentral Park is a leading real estate developer in the luxury residential segment in the Delhi NCR region. The company excels in creating conceptual living spaces with projects spanning hospitality and high-end living in Gurugram, Delhi, Noida, and Goa. Central Park is known for its innovative designs and high-quality developments.Role...


  • Gurgaon, Haryana, India Choko la (Cosmic Kitchen Pvt. Ltd.) Full time ₹ 2,16,000 - ₹ 2,76,000 per year

    We're Hiring: Guest Relations Executive (GRE/GRSE)Location: [Your Outlet Location]Experience: 0–2 YearsCTC: ₹18,000 – ₹23,000 per monthPosition Type: Full-TimeEducation: Graduate from a reputed institute (mandatory) Job Summary:We are looking for enthusiastic and customer-focused Guest Relations Executives (GRE/GRSE) to join our team. If you're...


  • Gurgaon, Haryana, India Ehrs Hercolleagues Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Guest Relations ManagerLocation: Gurugram, Sector 42 (Golf Course Road)Industry: Hospitality / Fine Dining / Premium ClubDepartment: Front Office / Guest RelationsEmployment Type: Full TimeShift: Afternoon & Evening Shifts (with late-night cab facility)Working Days: 6 days a week with 1 rotational offCompany OverviewJoin one of Gurugrams most...


  • Gurgaon, Haryana, India Paras Health Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Paras Hospital is hiringRole: Guest relation executive.Note: Mater in Healthcare Management is mandatory.Candidate should be open to work in shifts.Job Summary:The Guest Relations Executive (GRE) serves as the bridge between the hospital and patients, ensuring a superior patient experience. The role involves managing patient interactions, addressing...


  • Gurgaon, Haryana, India County Group Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Roles and Responsibilities* Greet guests upon arrival, ensure check-in process is smooth and efficient.* Provide exceptional customer service to guests, addressing their needs and concerns.* Maintain a clean and organized reception area, ensuring a welcoming atmosphere for guests.* Collaborate with other departments to resolve any issues or concerns raised...


  • Gurgaon, Haryana, India Marriott Full time

    Job Number 24154782 Job Category Rooms Guest Services Operations Location Le Meridien Gurgaon Delhi NCR Sector 26 M G Road Gurgaon Haryana India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating issuing...


  • Gurgaon, Haryana, India Marriott Full time

    Job Number 24147022 Job Category Rooms Guest Services Operations Location The Westin Gurgaon New Delhi Number 1 MG Road Gurgaon Haryana India Schedule Full-Time Located Remotely N Relocation N Position Type ManagementJOB SUMMARYPosition directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out...


  • Gurgaon, Haryana, India Lamose Infra Llp Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Summary:We are looking for a courteous, well-presented, and customer-focused Guest Relationship Executive to be the first point of contact for our clients and walk-in visitors. The GRE will be responsible for delivering a high-quality customer experience, assisting in site visit coordination, and maintaining client engagement throughout the sales...


  • Gurgaon, Haryana, India WESTIN HOTELS & RESORTS Full time

    Our jobs aren t just about giving guests a smooth check-in and check-out Instead we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether...


  • Gurgaon, Haryana, India Westin Hotels & Resorts Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Gurgaon New Delhi, Number 1, MG Road, Gurgaon, Haryana, India, 122002VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...